Tim G.
Don't be fooled into thinking cost…
Don't be fooled into thinking cost reflects quality. The toes on my Merrill boots cracked in no time. I wrote the company and never heard back.
Merrell is an American footwear company founded by Clark Matis, Randy Merrell, and John Schweizer in 1981 as a maker of high-performance hiking boots.
Merrell (merrell.com) has 810 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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810 approved reviews, newest moderated first
Tim G.
Don't be fooled into thinking cost reflects quality. The toes on my Merrill boots cracked in no time. I wrote the company and never heard back.
max S.
Impermeabili buona suola. Solo calzano pochissimo, fortunatamente prendo di solito una misura abbondante
Melissa J.
No customer service at all. No phone number, online chat doesn't work, email not even acknowledged.
John
Each boot separated at the sidewall seam exposing the insulation. This was my second pair and lightly used for almost 2 years. I contacted Merrill and they offered 20% on a new pair. I expected a replacement with a much bigger discount. I will never purchase another pair as I dont trust their workmanship any more. Will try Keen now.
Petra M.
Absoluter Fake Keine Lieferung / kein Geld zurück Permanente Ausreden
unhappy
I have now returned three items in the past 18 months. A pair of hiking shoes that came apart. A pair of premium waterproof hiking boots that leaked from the outset (just walking across wet grass). And another pair of hiking shoes that have lost the waterproofing in just over 10 months. Not sure what Merrell are doing but the quality just isn't there anymore. The result is having bought Merrell products for years, I will now look elsewhere. The only good element has been that they have been good at giving refunds. Perhaps that get a lot of practice these days.
Gerardo Escobedo S.
Llevo 40 días esperando mandé correos y correos y nadie da respuesta.
Paul D.
I have bought two pairs of moab speed gtx, both have fallen apart in a short time. The second pair, I bought last May, fell apart last month!! I tried to glue them together without success. And Merrell don't want to know!! Dont waste your money, buy another brand.