matt S.
ordered one of the larger automated…
Updated:11/27/2024 and response to the company Meowwant. As mentioned, the lengthy wait times even from the company on a review are crazy long. Took a month to reply to this!. And in response the "solution", the purposed compensation has yet to be deposited into my account. When everything is as agreed, then it will be a step towards an alleviation for the numerous problems and closer to a resolution. Be proactive in your consumer rights fellow buyers. Updated: 11/16/2024. So there has been no email reply at all from the company and answers as to why this expensive litterbox is low quality and what the company is going to do to try and fix the situation. I ordered one of the larger automated boxes. listed for $600.00 US. took longer to get delivered but can't really knock them for that. unboxed and saw gaps and light in the drum seams and worried because it rotates with urine so not to happy about the idea of that dripping into the base which apparently can't be washed. then the ring on the front of the drum was apart and still in box. when I tried to put back in place it will not stick or fit around drum in designed location. when I told the company, the response is basically what did I do wrong. I'm sorry but this idea of a product that they retail for $600.00. Is sadly not a quality product. No contact number to be found, lengthy time periods in between customer service emails. Do not recommend this manufacturer at all.
Response from MeowantNov 27, 2024
Hello, we are sorry for the bad experience caused by the product. We will continue to optimize our products to bring better experience to customers! We value the opinion of our customers! We have replied to you in email and provided you with solution. Sorry for all the inconvenience caused.




