Andrea S.
I have repeatedly asked for a new base because it came not working
I have repeatedly asked for a new litter box. Space I have sent a video where the charger in the base the base doesn’t work. I’ve tried multiple chargers. I’ve tried multiple outlets. It’s now been almost a month since you guys have even sent me the base I can resend you the old base if I can get one that actually works. I feel that customer service has been difficult and not making this experience easy and I have bought probably seven or eight litter boxes from you and this is by far the worst customer service I’ve received.
Response from MeowantMar 2, 2025
Hello, we are sorry for the bad experience caused. We will continue to optimize our products to bring better experience to customers! We value the opinion of our customers! We are actively solving the problem for you. We have replied to you in email. Please kindly check it. Sorry for all the inconvenience caused.




