MeowantReviews of meowant.com

A request was sent to cancel my order… which was ok that it has shipped and couldn’t be done but then I was asked to reject the shipment (which would not provide me proof of rejection) so I paid to have shipping back to the return address and now your company is telling me that return address is not associated with your company. If my money is not returned after delivery have tracking and insurance on the package I will be having my lawyer contact you for fraud. To respond to their response… if this is correct then where were those instructions when I contacted your team first? That’s not the instructions initially provided. Nice try to save yourself, but when you can’t provide accurate instructions to your paid customer and then You lie to them. This is not good customer service…. I have all of our emails documented and no where does it say please send back to ——— address it says if you accept the package you need to pay for the return shipping which was in fact done. Maybe learn from this and train your team members to be more clear in their communication instructions. Leaving out this information is as good a lying to your customer. Very disappointed. Do not and will not ever recommend this company. Our first one works great and we were happy about it but after working with customer service or the lack there of we will find a different product in our future because I certainly do not trust them to care for my fur kids after this experience. The way they have handled this entire situation is just utterly disgraceful.

First of all this was shipped to me in 2 days! This is the absolute best litter box. Order it. You will not regret it.

The item works excellent. Delivered in a timely manner, much easier to use for someone with asthma.

My kitten was so curious, he played in the box for an hour as it would stop and go while he got in and out.. never had to transition from one box to the other, he used it right away

The product works great and I am happy that the cats are using it. Shipping was confusing. I received notification that 2 of the 2 products shipped under 1 USPS tracking number. I received 2 boxes of liners, but no self-cleaning litter box as the notification indicated was delivered. I contacted Meowant 3 times. Twice by responding to the “your order was delivered “ and once through the website. I failed to include the order number, so no one could help me. The responses only indicated that the USPS tracking number was successfully delivered. The next day, the actual machine was delivered through FedEx. I did not see that tracking number anywhere on my account.

Order process was easy. Reasonably priced. Came when promised. Easy assembly. Cats love it. Unit is so quiet when operating.

easy to put together and maintain.

Exactly as described! We love ours!