MeowantReviews of meowant.com

Response from MeowantDec 10, 2025

Hi Vicky, Thank you for your feedback, and we’re sorry to hear about the confusion with your order. After reviewing our records, it appears that the item you mentioned (the 18" x 28" Army Green Matt) is not part of the products we carry, and we believe it may have been purchased from a different retailer. Regarding your order with us, the litter box was delivered on December 4th, according to the tracking information. If you haven’t received that item, please let us know, and we will be happy to assist you further. We recommend checking the details of your other orders to ensure they are from the same seller, and if there’s anything else we can do, feel free to reach out. Thank you for your understanding, and we’re here to help!

Response from MeowantDec 10, 2025

Hi there, Thank you for your feedback, and we sincerely apologize for the confusion. We can see that you’ve purchased multiple products, and the main item has already been delivered. One item is in transit, and the litter currently on backorder, and we’re working hard to get it to you as quickly as possible. We’ve already sent you an email with tracking details and updates on your order. If you haven’t received it, please check your inbox (and spam folder, just in case). If you need any further assistance or updates, feel free to reach out to us directly. Thank you for your patience, and we truly appreciate your understanding!