MeowantReviews of meowant.com

4.14,734 reviews
Pet Stores
GAOSTO LTD, 108 West 13th Street, Wilmington Delaware 19801, United States, Wilmington, Delaware

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Meowant

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About Meowant

Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us

Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: meowant.com
Website: meowant.com
Category: Pet Stores
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Meowant

Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us

Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: meowant.com
Website: meowant.com
Category: Pet Stores
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

Ann

May 28, 2026

We and the cats HATE this box!! Not worth what we paid for it!

I was so excited to try your new XL litter robot that I ordered not one, but TWO on two different occasions! I was so hopeful that I had found the perfect win-win solution for purchase 2-cat household. BOY, WAS I WRONG!! Im so disappointed that I asked to cancel the shipment of my second order only to be told it had "already shipped" although I STILL to date, have not received the second order. I've also asked to start a return for my first box and to date, still have not been told how to initiate that process. We nor our cats like this box or the way it "attempts" to clean out the spiled litter! It is very poorly designed, doesnt remove all of the soiled litter. Most of it just slides in and out of the holes leaving the box dirty when after it has run a clean cycle. Not to mention that it pours half of what dirty litter it does manage to sift into and AROUND the bag and bin. I have to actually wipe down and scrap out the entire litter box AMD dirty litter compartment EVERY SINGLE DAY!! For what we paid for these 2 litter robots, I should not have to do that!! It's easier to dip boxes several times a day than to use this ptoduct!! I am again asking that a return for my first order be initiated and need to know what I have to do to return the second one, IF AND WHEN it finally arrives. Never been more disappointed in a product as we are these boxes!

Response from MeowantMay 29, 2026

Hi, we’re very sorry to hear about your experience and understand your frustration. When you requested to cancel the second order, the package had already been shipped and unfortunately could no longer be canceled. We have already sent you the tracking information by email, and the tracking shows that the package was delivered on May 21. We have also contacted you by email regarding the issues you reported and will continue working with you to help resolve them as quickly as possible. We sincerely apologize for the inconvenience caused and appreciate your patience.

Meowant reviews

4,734 approved reviews, newest moderated first

Mary
May 29, 2026
Awesome product!!
Awesome product!!
Jane
May 29, 2026
Get this automatic litter box!!
Ease of purchase and product arrived earlier than expected. My 3 cats are obsessed with the SC09. Amazing product!
Tamara T.
May 29, 2026
!I'm still waiting for my order
!I'm still waiting for my order
Response from MeowantMay 29, 2026
Hi, we are sorry for the inconvenience caused. Your order was shipped in two separate packages, and according to the tracking information, both packages have already been delivered. We have also sent the tracking details to you by email. If you still have not received the packages, please let us know and we will be happy to assist you further.
Rita B.
May 29, 2026
Horrible customer service
Horrible customer service! For 2.5 weeks I’m trying to return delivered damaged item and I’m not even close to solve this problem. I will contact my credit card co.
Response from MeowantMay 29, 2026
Hi, we’re very sorry for the inconvenience and frustration caused. At the moment, we are still trying to verify whether the product itself was damaged during shipping. So far, we have only received photos showing damage to the outer packaging. Once we can confirm the condition of the actual product, we will provide you with a satisfactory solution as quickly as possible. We appreciate your patience and cooperation while we work to resolve this issue.
Kim
May 28, 2026
I am so disgusted and disappointed in…
I am so disgusted and disappointed in your products quality. For me to have to buy a drum for my unit that's 1 1/2 years old is beyond unacceptable! The litter receptacle door would not latch. So, I have to purchase a complete drum. Ridiculous! So, I had no choice or throw a $400 dollar investment into the trash!
Response from MeowantMay 29, 2026
Hi, we’re very sorry to hear about your experience and understand your frustration. After checking your order, we found that it is unfortunately already outside of the warranty period. If the unit had still been within warranty, we absolutely would have provided a replacement drum free of charge. We sincerely apologize for the inconvenience and disappointment this has caused, and we truly appreciate your support and feedback.
Shannon
May 28, 2026
I didn’t get the 3 pack of gel scents…
I didn’t get the 3 pack of gel scents that I paid for.
Michelle
May 28, 2026
The box was delivered damaged and the…
The box was delivered damaged and the base of the litter box is broken. I need to return it and have a replacement sent.
Response from MeowantMay 29, 2026
Hi, we’re very sorry to hear that your package arrived damaged. We have already replied to your email and are currently verifying the specific situation. Please rest assured that we will work with you to provide a satisfactory solution as quickly as possible. Thank you for your patience and understanding.
Ann
May 28, 2026
We and the cats HATE this box!! Not worth what we paid for it!
I was so excited to try your new XL litter robot that I ordered not one, but TWO on two different occasions! I was so hopeful that I had found the perfect win-win solution for purchase 2-cat household. BOY, WAS I WRONG!! Im so disappointed that I asked to cancel the shipment of my second order only to be told it had "already shipped" although I STILL to date, have not received the second order. I've also asked to start a return for my first box and to date, still have not been told how to initiate that process. We nor our cats like this box or the way it "attempts" to clean out the spiled litter! It is very poorly designed, doesnt remove all of the soiled litter. Most of it just slides in and out of the holes leaving the box dirty when after it has run a clean cycle. Not to mention that it pours half of what dirty litter it does manage to sift into and AROUND the bag and bin. I have to actually wipe down and scrap out the entire litter box AMD dirty litter compartment EVERY SINGLE DAY!! For what we paid for these 2 litter robots, I should not have to do that!! It's easier to dip boxes several times a day than to use this ptoduct!! I am again asking that a return for my first order be initiated and need to know what I have to do to return the second one, IF AND WHEN it finally arrives. Never been more disappointed in a product as we are these boxes!
Response from MeowantMay 29, 2026
Hi, we’re very sorry to hear about your experience and understand your frustration. When you requested to cancel the second order, the package had already been shipped and unfortunately could no longer be canceled. We have already sent you the tracking information by email, and the tracking shows that the package was delivered on May 21. We have also contacted you by email regarding the issues you reported and will continue working with you to help resolve them as quickly as possible. We sincerely apologize for the inconvenience caused and appreciate your patience.

MeowantReviews of meowant.com

About Meowant

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MeowantReviews of meowant.com

Meowant reviews

Awesome product!!

Get this automatic litter box!!

!I'm still waiting for my order

Horrible customer service

I am so disgusted and disappointed in…

I didn’t get the 3 pack of gel scents…

The box was delivered damaged and the…

We and the cats HATE this box!! Not worth what we paid for it!

About Meowant

About these reviews

More in Pet Stores, Delaware

Repounce

Mawoo Pets

Paw Origins

Cattasaurus

Meowant reviews

Awesome product!!

Get this automatic litter box!!

!I'm still waiting for my order

Horrible customer service

I am so disgusted and disappointed in…

I didn’t get the 3 pack of gel scents…

The box was delivered damaged and the…

We and the cats HATE this box!! Not worth what we paid for it!