MenvaultReviews of menvault.com

Response from MenvaultMay 22, 2026

Hey Clayon, Thanks for the excellent review! Really glad to hear the extra pad was an unexpected and valuable asset, especially after long days with bladder challenges. It's great the shorts feel similar to regular shorts while providing all-day dryness. That improved dignity and confidence is exactly what we designed them for! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 19, 2026

Hi Harvey, Thanks for your review! We appreciate the feedback about feeling warm, the absorbent material extending backwards for rectal incontinences, and the thickness being uncomfortable. Just a friendly reminder - Trustpilot is not customer service. We've sent you an email about your order #MV10318 to discuss these concerns further and see how we can help you find a more comfortable solution. Looking forward to hearing from you. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 15, 2026

Hey there, Thanks for the great review! Really glad to hear our product lives up to its promises and stands out compared to others you've tried. That means a lot! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 15, 2026

Hey Russell, Thanks for the excellent review! Really glad to hear the product does what it claims and stops leaks for you! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 15, 2026

Hi Jerome, Thanks for your feedback. We're sorry to hear you're experiencing these issues with the waistband, pad positioning, and smell - that's not the experience we want for you. We've sent you an email about your order #MV10116 with some questions and advice to help address these issues properly. If you could reply to that email, we'll work together to find the right solution for you. Looking forward to hearing from you. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 8, 2026

Hi Eddie, We're sorry to hear your husband is still experiencing leaks and had a breakout. Please note that Trustpilot is not customer service. We're unable to locate your order based on the name "Eddie McConnell", so we can't help you directly here. If you'd like assistance, please reach out to us at [email protected] with your order number so we can look into this properly and find the right solution for your husband. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 7, 2026

Hey Henry, Thanks for the excellent review! Really glad to hear the product performance was as advertised and comfortable, containing liquid as hoped and expected. It's great you've already ordered 4 pairs in a larger size for an even better fit and performance. Looking forward to your reorder! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 5, 2026

Hey Paul, Thanks for your review! Really glad to hear they did well overall. We appreciate the feedback about getting too wet. We've sent you an email to better understand what happened so we can help you find the right solution. Looking forward to hearing from you. Ben - Customer Satisfaction Manager Menvault