MenvaultReviews of menvault.com

Response from MenvaultJun 1, 2026

Hey Jonathan, What a great outcome! We're really pleased you stuck with us through the initial sizing hiccup and that Michael could guide you along the way. Getting you sorted with the correct size and being able to exchange the previous pair makes all the difference. Thanks for choosing Menvault and for your patience! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hi Michael, Thank you for sharing your feedback, and I'm sorry your experience has left you feeling unhear, that's the opposite of what we try to do. I went back through your case to make sure nothing was missed. What we found was that the waistband rolling and discomfort you experienced was caused by a sizing mismatch, your measurements (42" waist, 43" hip) actually fall into our size L range, not XL. The compression fit is essential for the brief to work properly, and that's not achievable when the brief is a size too large. We did communicate this and offered our one-time exchange service to send you replacements in size L. I'd like to go further than that to make this right. If you reach out to us at [email protected] (referencing this review), we'll send you 4 replacement pairs in size L. You'd keep the XL pairs you have as well. That way you'll have working briefs in the correct size at no additional expense. The offer stands whenever you're ready. We genuinely want you to have a positive experience with the product. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hey Jimmy, Thanks for the excellent review! Really glad Michael could help you figure out the correct size - that's what we're here for. It's fantastic to hear your first pair had no leaks and that you're so confident you're ordering 4 more pairs! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hey Grant, Thanks for the great review! Really glad to hear they work great for you. We appreciate the feedback about the shipping time - we're always looking at ways to improve our delivery speeds for our customers. Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hey David, Thanks for the great review! Really glad to hear the product kept you comfortable and dry, and that the ordering and shipping process was simple and fast! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hey Les, Thanks for the excellent review! Really glad to hear they were exactly as advertised and that you'd highly recommend them. That means a lot! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 22, 2026

Hey Marc, Thanks for the excellent review! Really glad to hear you chose Menvault after your research and that you couldn't be happier. Lasting an entire day at work without worrying about changes or that wet feeling is exactly what we designed them for. It's fantastic you bought 5 pairs and are planning to get two more for your Europe trip - that's the ultimate compliment. This product works! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 22, 2026

Hey Michael, Thanks for the excellent review! Really glad to hear they're comfortable and effective - a game changer for you! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault