MenvaultReviews of menvault.com

Response from MenvaultJun 16, 2026

Hey Steve, Thanks for the honest feedback! We're glad you like the soft leg material. We hear you on the extra absorbent material feeling bothersome at the end of the day — that's actually really helpful insight. Since you mentioned being a slight leaker, our Men's Light Protection Boxer Briefs might be worth considering. They have the protection built into the fabric rather than concentrated in a thicker panel — much slimmer and less material overall, while still handling light leakage well. Let us know if you'd like more info! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 16, 2026

Hey Debra, Thanks for the excellent review! We're so glad Michael could help you with the return and get you sorted with the right size. That's the kind of service we love to provide! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 16, 2026

Hey Dennis, We're thrilled to hear you're extremely pleased! All day without a leak, even on heavy days — that's exactly what we aim for. The fact that you've already ordered 5 more pairs tells us everything we need to know! Thanks for your confidence in us! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 16, 2026

Hey Richard, Thank you for this thoughtful review! We're really glad our team could be understanding when you realized you needed a larger size, and even more glad to hear your first pair worked perfectly with no worries about leaking onto your clothing. That peace of mind is what it's all about. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 16, 2026

Hi Keith, Thank you for your detailed feedback. Our 30-day Money Back Guarantee operates within our published return policy, which requires items to be unworn and sealed for hygiene reasons — this is standard across the intimate apparel industry. We can see you're in direct contact with our team, and we're working to resolve this for you. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 16, 2026

Hey Ron, This review means everything to us. What you've described — being able to bend, do chores, and play with your grandchildren without worry — that's exactly why we do what we do. The security and freedom to live life on your own terms, without leaks, wetness, or odor holding you back, is what our product is all about. We're so glad Menvault could help you reclaim that independence. Thank you for sharing your story with us. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 12, 2026

Hey Larry, Thanks for the great review! We're really pleased to hear there were no leaks during your golf game, even on a hot day with all that sweating — that's exactly what we designed them for. We appreciate your feedback about the sweating and want to explain the trade-off: the multi-layer absorbent panel does add a bit of warmth compared to regular underwear, especially in hot conditions. We've sent you a detailed email with some practical tips for staying cooler on the course, including info about our Men's Light Protection option which might be perfect for hot-weather golf! Enjoy those rounds! Ben - Customer Satisfaction Manager

Response from MenvaultJun 10, 2026

Hi Glenn, Thanks for taking the time to leave a review about your experience with order #MV14143. We're sorry the brief didn't perform the way you were hoping. We'd genuinely like to understand what happened with the dampness and odor issues. We've sent you a detailed email explaining the dampness concern (which is actually inherent to how reusable fabric briefs work compared to disposables) and asking some specific questions about the odor so we can help you properly. Please take a look at that email when you have a moment. Ben - Customer Satisfaction Manager Menvault