Menards Moving & StorageReviews of menardsmoving.com

Terrible Company. They brokered my job to a different company without my knowledge. I sent them pictures of the large items (rolling toolbox & large wine fridge). I told them I wanted my items delivered the next day (Expedited fee). Menards sent me a quote and I had them specifically put the delivery date as the next day. When the other brokered moving company came to the site they told me that the toolbox is an extra $500, wine fridge is $150, expedite fee is $500, and stairs was an extra $100 per location. I called and spoke to Connor over the phone, and he specifically told me that Mernards would reimburse me as he could clearly see in the notes that they had pictures, they had it to be delivered the next day and there was a flight of stairs at each location. I have text messages from two different Menards employees saying that this was covered in my quote. The complaint department called me today telling me they will not refund me any money and if I dispute the charge they will take me to court. $1,836.74 to provide a quote and to have a different company complete the work?

They subcontracted the move to Best Move Van Lines; they were rude, cursed me, threatened to leave without delivering our stuff, then threatened to leave our stuff on the street. We contracted to move 350 ft² of space, when they arrived at the location they said it was 600 ft² of things, when they arrived a lot of our stuff was damaged and the amount of space that our things took up was approximately 250 ft². We were forced to pay an extra $892, without recourse. Their were 2 guys that made the delivery one spoke pretty good english the other not so good. The one who's English was not so good, was rude and thought that he could curse me without regard, I quickly set him straight. He appeared to be a young muslim man, thinking back now I should have called the sheriff. I called Mendards Moving with no response. So much for customer service.

I was informed by Katie Caruso at Menards Moving and Storage that I may be sued for $250,000 for "defamation" if I describe my experience with them. This is in their contract: By signing this Agreement, you expressly authorize Menards Moving and Storage LLC to charge the deposit to your selected payment method and acknowledge that such charge is valid and authorized. You expressly waive, to the fullest extent permitted by law, any right to initiate a chargeback or payment dispute for any reason, including but not limited to fraud, services not rendered, or services not provided as agreed.

Great service on time and no up charges . Charles Burke handle my move perfectly. Keep in touch and gave great advice. Thanks to Menards Morning

DO NOT USE THIS COMPANY. THEY ARE BAIT AND SWITH SCAM ARTIST ESPECIALLY SEAN MILLER. IF HE IS SPEAKING HE IS LYING. HE WILL GIVE YOU A LOW PRICE THEN MORE THAN DOUBLE IT THREE DAYS BEFORE. AGAIN FOR YOUR OWN PEACE OF MIND FIND SOMEONE ELSE..

Scammer bowl.. Scammer bowl... was trying to go to the next question but i had to leave a star i guess, wasn't going to. sad smmfh, im so pissed, really want the company to drop the real location, how i feel! I paid, they took, i lost, wtf? Im not even at a lost for words have a lot to say, past unprofessional, feels like they rented a truck and they got paid to rob me fcuk outta here, & kept trying to add stealing fees, you serious! After everything is setup for the move charging me to take my things out of my storage to put in the truck crazy, I'm moving across the country, i have smallest storage possible when we're my things weighed? 2400lbs, isn't that a ton in weight? i have no furniture, 10-11 boxes at most, 5-6 suitcases, all clothes, a mirror covered only with a blanket, whatever tho, had a 5X5 storage it took them no longer than 30 mins to load truck, check it, 10-15 mins we argued about charging me a walking fee from the storage to the truck picture that, who does that, Cali to southeast USA! I'm dumbfounded rite now can't make this up. After they left the storage 2 hours later wanted to meet up I'm at my hotel now i guess to sign release papers for my stuff, didn't sign, gave them another $610 payment, wow, finally left guess to take my things, picked up on the 6th said would take nine days ok fine, contacted me on 23rd, i thought it was over thought they got me, wait! Another fee or payment, stealing fee said i owed another $610, plus $400 van fee to switch my things from a sixteen wheel truck to be able to come in my complex, you serious? It left the west coast in u-haul size truck, Not even funny part, still don't have my stuff, another stealing fee! For them holding my things until another payment is made, here is a kicker, said they would auction my stuff away, laughable, it's only my clothes no furniture, pictures & paper work, lot of underware, lot of socks, lot of sweaters & coats, oh yeah my designer cups, oh forgot gave them some of my stuff in Cali things I didn't want or need anymore, if i knew this was going to happen, i wouldn't of gave them anything, just let them rob me for that too. And they put that in a sixteen wheel truck! feel like I've been on a punkd episode that was real. Everybody at that company, whatever you want to call them is in on it, upper management, customer service reps if that's who they are, movers, i mean stealers. Got lucky i paid 2 payments with a card, so i guess im only out the $610 i gave them in cash when they came by my room with the discharge papers for my things, oh yeah I'm out my stuff too. scam ball! At its finest, great scam team! Better than a fake call center, WoW! it's not over most def it's not over forget the old clothes i want my SCAMMER lick back, have to laugh about this but I'm really upset about my pictures & my paper work that I'll probably never see again, can always get clothes back, but the things i can't and planned on having forever, that hurts, Damn near crying writing this, but i learned something! Check every review and social media, dealing with a business that offers a service, sorry it's so long but had to come out. don't know how these guys are still in business with a half of million bad reviews crazy! I'm in the wrong business, def scam hall of fame material, best scam of the year, best marketing scam off the year, & best scam MVP of the year... real talk why would i travel across the country back & forth to play games with you about my stuff, i traveled across the country almost 2,400 2,500 miles so i can open my storage & pay you to take my stuff, I was sick and all, never again, true scammers to the heart. Well until the next scam i guess... just true actual factual information.

I hired this moving company to move me from Georgia to Florida 7 days later when I got my furniture everything was damaged they over charged me and destroyed my furniture now I can't even get paper work from them they act like they don't know what I'm talking about do not use them.

I used Menards Moving and Storage to move this past summer. The miss quoted on packing services and moving services. I was up charged $12,000 the day of the move. I was caught in a terrible situation in which I needed to get out of the house and didn’t have any other recourse. They then promised me that my balance due when they dropped off my belongings would be one price, but then threatened to charge me an additional $5000, because the movers had rented a truck that was too large so that they could carry another customers move and save money. When my items did get to the house many items were missing or broken. Then didn’t properly catalog my boxes. Do not ever use their service. I was told that I would be refunded some money and they lied to me and said that the paid me or transfer me to different person with no resolution. It was a nightmare.