Menards Moving & StorageReviews of menardsmoving.com

I am writing this review to document a pattern of unprofessional and deceptive business practices that I experienced with this company. During my move, multiple personal items were lost while in their custody. Despite repeated attempts to resolve this privately, the company failed to provide accountability, a clear inventory reconciliation, or a reasonable resolution. What is more concerning than the lost property is the company’s response when customers raise concerns. Instead of addressing issues professionally, management responds to negative reviews with hostility, deflection, and dismissive language. This behavior is publicly visible and reflects a broader pattern, not an isolated incident. A moving company is entrusted with people’s property during a high-stress life event. That trust requires transparency, documentation, and respectful communication. In my experience, this company demonstrated none of those consistently. I strongly encourage prospective customers to read the negative reviews carefully and note the company’s tone in their responses. How a business handles problems says more than any marketing claim. I regret using this company and would not recommend them to anyone who values professionalism, accountability, or basic customer respect.

PLEASE SHOP AROUND AND DO NOT USE MENARDS TO MOVE MY HUSBAND AND I MOVED FROM WASHINGTON STATE TO IDAHO THEY GAVE UD A ESTIMATE OF 1,400 A FEW DAYS LATER SOMEONE CALLED US AND WANTED TO KNOW HOW MUCH WE WERE MOVING I WANT THROUGH ARE APARTMENT COUNTED ALL BOXES AND FURNITURE THEN THE PRICE WEBT UP TO 2,100 SO WE AGREED AND I WAS TOLD THAT WOULD BE THE PRICE THEN ON MOVING DAY A UHAUL FROM A DIFFERENT MOVING CO SHOWED UP AND WANTED MORE MONEY WE ALREADY PAID OVER 800 TO MENARDS THEN AFTER ALOT OF DISCUSSION WE WERE TOLD IF WE GAVE HIM A GOOD TIP HE COULD TAKE ARE THINGS BUT BEFORE THAT AT ONE POINT IT GOT SO BAD WE ASK HIM TO LEAVE THEN MENARDS CALLED AND TOLD US THEY CHARGE BY THE BY THE CUBIT FEET WE HAD ALL THIS MONEY ALREADY PAID SO I AGRED TO SLIP HIM A NICE TIP THEN HALF WAY THROUGH LOADING HE SAID THATS ALL YOU CAN TAKE THATS ALL THE ROOM YOU PAID FOR THATS WHEN I GAVE HIM A TIP THEN HE SAID WE CAN ONLY CAN TAKR 7 MORE BOXES SO THE ONLY THINGS WE WAS ABLE TO TAKE WAS ARE LOVE SEAT ONE CHAIR AND OUR MATTERESS TV STAND AND TV AND 11 BOXES WE ARE A OLDER AND MY HUSBAND IS A VETERAN THEN IT TOOK A WEEK TO GET ARE THINGS WE HAD TO SLEEP ON THE FLOOR OF ARE NEW HOME AT 66 YEARS OF AGE ITS NOT EASY GETING UP AND DOWN SO PLEASE DO NOT USE THIS CO THEY ARE A SCAM

From the moment I booked, everything was smooth. The movers were friendly, well-organized, and handled all my belongings with great care. Delivery was prompt, pricing was clear, and the entire experience was outstanding.

The staff kept me updated at every step, which made the process so much easier. They were polite, responsive, and careful with my items. Everything arrived on time and safely. I’d gladly recommend them to anyone moving long distance.

They never tell you that they are just a broker. They take the money and then out source your stuff to be delivered Only God knows when. Certainly not in a reasonable time frame And they love to add on prices and you can only cash app them.. . That SHOULD have been a WARNING SIGN but I really thought this # was MY CONTACT and I would be Able to contact him if something happens. That's if they can actually keep people. They seem to have new people in the office every time I call and NOBODY CALLS BACK EVER. PLEASE DO NOT WASTE YOUR MONEY!!! WORTHLESS BUNCH OF LIARS!!

Moving out of state can be stressful, but this team made it effortless. They arrived on time, were polite, and handled every item with precision. Everything reached my new home without a single scratch. Highly recommended!

Number one thieves whatever money they accept initially from the customer they keep it and then they go higher a cheap trucker to go pick it up and the remaining of the money stays with them once you pay Menards moving and storage it's over with pretty much highway robbery of course they're all nice on the phone they want to sail they want money the owners all the way down to the representatives all the way to customer service thieves if you don't want your stuff held hostage do not go through them because I'm telling you you're going to thank me if you don't go through them the truck's going to come with some off label on it it might say Doritos on it you might say Budweiser on the truck who knows because that's who they paid a few dollars of your money to now the trucker wants his money try like 5,000 but you thought you got the deal all the way around for 2300 please guys do not go through this company neither one or two or three of their companies in Florida they're in Florida they're scumbags you're going to thank me later on guys May flower all the way

This company is a scam. Dominique took my call, said he was my go to guy, never answered my calls again. Teddy took over, found out that he wanted only cash on delivery to a third party moving company. Lied about calling 24 hours in advance,lied about only cash, lied about carrying items down stairs. Boxes were opened items missing and damaged. the third party company said they would never work with Menards Moving LLc again.Teddy told me my 500 cubic, half full storage locker was actually 600 cubic ft of items and demanded an extra $1k to move items after initial quote. Angrily told me unless I paid items would be left behind. they are total scam artists and I am in the process of filing a lawsuit against them now.