MemoryCherishReviews of memorycherish.com

Response from MemoryCherishSep 8, 2022

Hi Maria, Thank you so much for your kind words and five star review of MemoryCherish! We're thrilled to hear that you were pleased with the quality of our restoration work as well as our customer service. It means a lot to us that we could help bring back a cherished memory for you. We hope you'll enjoy your print when it arrives and we thank you again for choosing MemoryCherish!

Response from MemoryCherishSep 8, 2022

Thank you for your kind words, Emma! We're so happy to have been able to help restore your family photos on each of the occasions you've worked with us. It's a privilege to be able to keep these memories alive for future generations. We hope you'll continue to send us your photo restoration projects, and if there's anything we can do to make the process easier for you, please don't hesitate to let us know. Sincerely, The MemoryCherish Team

Response from MemoryCherishSep 8, 2022

Thank you for choosing MemoryCherish, Jean. I am glad to hear that you are pleased with the restoration of your old blurry photo. Our team takes great pride in their work and I am happy to know that it has shown in the final result. Thank you for your business and kind words. We hope to serve you again in the future.

Response from MemoryCherishSep 2, 2022

Hello, Heather, Thanks for bringing this to our attention. You should have received the restored photos by now. It seems the order was lost in our pipelines. It happens very rarely. My sincere apologies for the delay. I will have a look into this and get back to you very shortly. Meanwhile, would you please be able to resend the photo in response to this email; we will get started on the restoration immediately! I appreciate your patience and understanding, and again, sorry for the inconvenience, Looking forward to hearing from you, Kind regards, Maka from MemoryCherish.

Response from MemoryCherishJul 29, 2022

Thank you for your kind words about our photo restoration service, Susan. I'm glad to hear that we were able to meet your expectations and that you are pleased with the results. We strive to provide a high level of quality and customer service with each order and it great to know that we succeeded in this case. If you ever have any additional requests or need assistance with an order, please do not hesitate to contact us. We appreciate your business and look forward to serving you again in the future.

Response from MemoryCherishJul 20, 2022

Hello Susan, thank you for your review! We are sorry for the confusion - we do honor our money-back guarantee every time, however, in your case we asked you some questions to make sure you we understood you correctly. Since you now made it clear you only want a refund I just issued you a full refund as requested. It is impossible to restore a photo physically, every photo restoration provider will digitize the photo, repair it digitally & then print it again. This is what we were trying to do with your photo as well.