MemoryCherish Reviews | Read Customer Reviews of memorycherish.com

MemoryCherish Reviews | Read Customer Reviews of memorycherish.com

MemoryCherish reviews

458 approved reviews, newest moderated first

Sandy D.
Oct 26, 2022
My restoration of a 57 yr old portrait…
My restoration of a 57 yr old portrait was awesome! I will use MemoryCherish.com again and refer them to everyone that I know!
Response from MemoryCherishOct 28, 2022
Thank you for choosing MemoryCherish Sandy, I'm glad to hear that you're happy with the restoration of your 57 yr old portrait. We strive to provide the best possible service and are thrilled when our customers are pleased with the results. Please don't hesitate to contact us again in the future should you need any more photo restoration services. We would be more than happy to help! Sincerely, MemoryCherish
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Kee
Oct 25, 2022
Torn 1950s protrait restored to perfection!
I submitted a torn 1950s formal portrait of a child that had been torn up by a dog. I pieced it back together and a few small pieces were missing. I contacted MemoryCherish to see if they could restore the photo digitally I did not want the photograph to be brightened up or modernized. I prioritized the project, and in 48 hours it was completed to perfection. The quality of the overall restoration was amazing, and the color tones matched very well. Also, "Chat" and customer service were quite responsive; and I was able to email them at any time. Would highly recommend this company.
Response from MemoryCherishOct 28, 2022
Dear Kee, Thank you for choosing MemoryCherish to restore your precious family photo. We are truly honored that you would trust us with this important task. We are so glad that you are pleased with the results of our work and we thank you for your kind words regarding our customer service. It is feedback such as this that makes our job so rewarding. We hope that you will keep us in mind for any future photo restoration needs and we wish you many happy memories captured in photos.
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Ivan K.
Oct 25, 2022
Plan to use this service again.
First time user of this kind of service. Fast turnover and results were better than I would have believed. Very satisfied.
Response from MemoryCherishOct 28, 2022
Thank you for choosing MemoryCherish, Ivan! We're glad to hear you were pleased with the results of your restoration project. Our team strives to provide quality work that exceeds our customers' expectations, and we're happy to know that we succeeded in this case. If you ever need any additional photo restoration services, please don't hesitate to reach out. We would be happy to help!
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Roseanny N.
Oct 25, 2022
Absolutely amazing
Absolutely amazing! Taking an old photo and making it look BRAND new! They put a lot of love in restoring my photo of my grandparents. Customer service is absolutely 10/10. Would I used Memory Cherish again? 1000% I definitely would and will recommend them to my family and friends. Thank you so much!!
Response from MemoryCherishOct 25, 2022
Dear Roseanny, Thank you so much for choosing Memory Cherish to restore your precious family photos! We are thrilled to hear that you are delighted with the finished product and the customer service you received. It is our pleasure to serve you and we look forward to working with you again in the future. Thank you for your kind words and recommendation. Sincerely, Memory Cherish Team
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Barbara W.
Oct 24, 2022
The #1 photo restoration studio. I sent Memory Cherish two photos
I sent Memory Cherish two photos. One of them of my parents was restored perfectly but the other one was too damaged to recover anything :( They let me know via email and offered to restore another photo instead, issue me a voucher or give me a refund for the second photo. I didn't have another photo to restore so I chose the refund & within days the money for the second photo was back in my credit card. And the first.photo that was perfectly restored and colorized is now hanging in out living room. I couldn't be happier, MemoryCherish delivered everything I could have hoped for and beyond🥰
Response from MemoryCherishOct 25, 2022
Dear Barbara, Thank you for choosing MemoryCherish to restore your precious memories. We are so sorry to hear that one of your photos was too damaged to recover anything. We want to assure you that we do our best to restore every photo we receive and are always saddened when we are not able to bring a photo back to its former glory. We appreciate your choosing MemoryCherish and are glad that we were still able to bring one of your photos back to life. It is our hope that you will now be able to cherish those memories even more. Thank you for the kind words in your review and we look forward to restoring more of your memories in the future!
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Gerald M.
Oct 24, 2022
What a fantastic experience
What a fantastic experience. They restored my 100 year old photo perfectly. It took a few days longer than usual to get them back, but after they explained to me that it was because one of their artists was sick & even offered me a generous voucher for my next order to make up for it, I was more than happy with the way they handled the slight delay. This is my 10th order with them and I'll be back soon! Plus, a big thank you to Maka for providing such incredible customer support
Response from MemoryCherishOct 25, 2022
Thank you for your review, Gerald! I'm glad to hear that our team was able to restore your photo perfectly and that you were happy with the finished product. We're sorry for the delay in turnaround time, but are glad that we were still able to meet your expectations. Thank you for being a loyal customer and we hope to continue serving you well in the future. Thank you also for mentioning Maka's great customer support- she truly goes above and beyond for our customers. Sincerely, MemoryCherish Team
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Bob W.
Oct 24, 2022
You folks are awesome. Thank you from the bottom of my heart.
You folks are awesome! This was the first time I used your service and plan to use it for many more projects now. I am looking forward to having me on my Harley and my deceased dad on his Indian motorcycle together. Many more projects in the future. Thank you so much, I truly appreciate all the time you took to make my photo perfect.To future customers...there is no one better than these folks. Definitely trust them with your precious memories. And their customer service is as good as in the old days, I haven't encountered such a personal and friendly customer service since I was young. Thank you from the bottom of my heart.
Response from MemoryCherishOct 24, 2022
Hello Bob, Thank you so much for your kind words and for choosing MemoryCherish to restore your precious memories! We are truly honored that you trust us with your photos and we are grateful for the opportunity to bring your memories back to life. It means the world to us that you enjoyed our service and our customer service. We strive to provide each customer with a personal and friendly experience and it brings us great joy when we succeed in doing so. We hope you will continue to use MemoryCherish for all of your photo restoration needs and we look forward to bringing many more cherished memories back to life for you!
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Joel M.
Sep 8, 2022
outstanding service and communication
outstanding service and communication. This is the 3rd time I've used these folks and the quality and quick returns are always part of what they do. I have numerous older ancestry photos which I will continue to send to these good people.. Thanks Maka &the artists!
Response from MemoryCherishNov 3, 2022
Thank you for your kind words, Joel. We're so happy to have been able to help restore your family photos and to provide excellent service along the way. It's a privilege to work on such precious memories and we're glad that you've come back to us for photo restoration services multiple times. We hope you'll continue to send us your old photos for restoration!
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