MemoryCherish is the #1 photo restoration studio nationwide. We create stunning masterpieces out of your old photos that allow you to cherish & relive your memories for generations to come.You’ll be amazed at how great your memories will look on your wall after we work our magic!
MemoryCherish (memorycherish.com) has 458 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
memorycherish.com
Website
memorycherish.com
Category
Art & Handicraft
Listed on Five Star Index
2026
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The company replied to 66% of reviews.
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Most recent review: October 2026.
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I uploaded a crooked scan of a 70 year old color photo that was faded, had black artifacts, and the subject (my mother, father, sister and I at the beach) was off center. The restored photo had been beautifully recolored and had great contrast, the subject was now centered, and all the artifacts were gone. In the restoration process, they supplied beach detail that was not in the original photo in order to center the subject. I couldn't be happier with the result. I would highly recommend MemoryCherish for your photo restoration.
Response from MemoryCherishMay 23, 2023
Thank you so much for your excellent review of MemoryCherish! We are delighted to hear that you were pleased with the work our team did on your 70 year old color photo. Our mission is to provide the highest quality results and we are thrilled that we were able to meet this goal for you. It means a lot to us that you would recommend our service, and we truly value your loyalty. Thank you again for taking the time to leave such an encouraging review!
JC
James C.
Awesome Company!!
A great company! They do really good work. I had a picture of my deceased father that was impossible to see. They took it and made it look brand new again. I have a priceless memory now to put on my wall.
Response from MemoryCherishMay 22, 2023
Thank you so much for your kind words, James! It is quite an honor to have been able to help with such an important piece of your family's history. We are truly humbled and privileged that you have entrusted us with this special job. Your appreciation means the world to our team.
We take a tremendous amount of pride in our work and love nothing more than seeing the smiles on our customers′ faces when they receive the finished product. We hope you cherish this forever and enjoy being able to pass down this beautiful memory for generations to come.
HC
Hilde Clark, P.
This company is a jewel
This company is a jewel. For a reasonable price they have given me an old and favorite photo in great condition. They are quick to respond and willing to redo if necessary.
Response from MemoryCherishMay 22, 2023
Thanks for taking the time to review us, Hilde! We are so glad that you had a positive experience with our services and appreciate that you shared your thoughts. It's always important to us to ensure customer satisfaction, so we are delighted that your favorite photo was brought back to life in excellent condition. We love hearing how our products bring joy and delight our customers, and it is wonderful to know we met your expectations! We look forward to continuing this great partnership with you. Thank you for being a valued customer of ours!
JU
jumpnsolo
Beautiful and cherished pictures
The work these people can produce from an old photograph is simply amazing! They took one of my favorite black and white pictures of my parents with slightly blurry facial features and both colored it and sharpened the facial features so that it is now my most cherished picture of my parents. The quality of their work can’t be beat. I would encourage anybody to take advantage of the service offered by this small company.
Response from MemoryCherishMay 22, 2023
Thank you for leaving such a glowing review of our services, we really appreciate it! We understand how important old photos can be for so many people, so it's always an honor when customers trust us to treat them with the utmost care.
We are so glad that you are satisfied with the outcome of your photo and even more pleased to have been able to create a special and cherished memory for your family. It's feedback like yours that keeps us striving to do our best work.
Thanks again for choosing us – we look forward to delighting more people just like you in the future!
TG
Tom G.
MemoryCherish has exceeded my…
MemoryCherish has exceeded my expectations in every way. I recently entrusted them with restoring some of my precious memories, and I couldn't be happier with the results.
First and foremost, I was amazed by their prompt turnaround time. Despite the delicate nature of the restoration work, they managed to complete the task in a remarkably quick manner. The efficient process ensured that I received my restored photos well within the promised timeframe. Kudos to the team for their professionalism and commitment to meeting deadlines.
The quality of their work truly speaks volumes. The attention to detail and the meticulous restoration process they employed brought my faded and damaged photos back to life. The restored images evoke a sense of nostalgia, and I find myself transported back in time, reliving those cherished moments. The colors are so vibrant, the clarity is remarkable, and the overall transformation is nothing short of remarkable.
Throughout my interaction with MemoryCherish, their customer service has been exemplary. The staff was patient, understanding, and attentive to my needs. They promptly addressed all my queries and concerns, ensuring that I felt valued as a customer. Their commitment to customer satisfaction is truly commendable.
I would like to express my heartfelt appreciation to the entire team at MemoryCherish for their dedication to preserving photos. They have breathed new life into my old photographs, enabling me to share and enjoy them with my loved ones for years to come.
Response from MemoryCherishMay 22, 2023
Tom, thank you for your kind words about MemoryCherish! We're so pleased that we were able to exceed your expectations. We value our customers and take pride in providing a quick turnaround time while maintaining the delicate nature of the restoration work.
We are also delighted to read that you found our customer service to be exemplary. Our team is devoted to customer satisfaction, and we always welcome feedback that allows us to provide an even more outstanding experience for everyone. We are grateful that you chose us to restore your precious memories and we thank you for your continued support.
DM
Deborah M.
I'm very concerned that MemoryCherish…
I'm very concerned that MemoryCherish…
I'm very concerned that MemoryCherish advertises 3-5 day turnaround. I placed and paid for a 4x6 restoration for $72.00 on 2/8/23. They charged me immediately. Two weeks later when I hadn't received the restoration or a reply to my inquiry I wrote to cancel. No reply What's up with this company? They don't even have a phone number you can call! No reputable!
Response from MemoryCherishJun 1, 2023
Hello Deborah,Thank you for taking the time to leave us feedback on your MemoryCherish experience. We take our customer's satisfaction extremely seriously here and are very sorry to have let you down in regard to your restoration order.
Upon checking your order information, I see that the result of restoration was provided on the timeframe, however, seems like the result has landed in your spam folder and we are sorry for the delay it has caused. We have followed up on your order in less then 6 hours after receiving your email to ensure that the result has reached you. I'm glad to see that the prints has reached to your destination shortly after we have received your approval for the digital result and hope that the result has meet your expectations.
Our team will work quickly to address any issues you may have and ensure your satisfaction moving forward. We appreciate your feedback and look forward to hearing from you soon!
JB
Jessie B.
they restored an old picture of my…
they restored an old picture of my husband when he was in the army I am thankful they did an awesome job I would definitely recommend this artist
Response from MemoryCherishMar 6, 2023
Hello Jessie, thank you so much for your review of MemoryCherish! We are delighted to hear that we were able to restore an old photo of your husband and that you are happy with the result. We take a lot of pride in our work, so it means a lot when customers like yourself offer us glowing reviews. We also appreciate your recommendation, it's invaluable and greatly appreciated! Have a great day :)
RI
Ryan I.
They do the work, but disappointed
So in general this company does decent work if all you want to do is just show off a shiny photograph that kind of looks like new-ish. They delivered the work timely however it did not meet my expectations nor were they able to honor any requests after 3 attempted revisions. I'm especially disappointed after I paid extra to have their most experienced artist work on it. *Note if you can afford it, pay for the unlimited revisions offer during checkout. Everyone's experience will be different dependent on which artist is working on your photo, so you might need revisions.
Regarding the photograph:
1) There were missed items that should be blatantly obvious to anyone who has any experience doing photo restoration. Missed defects, scratches, dust that kind of thing in really obvious areas. This tells me the artist that worked on my photo probably rushed it and and wasn't paying much attention.
2) The artist that worked on my photo didn't do a very good job with edges in repaired areas. They're overly blurry and more care could have been done to avoid that using the proper tools.
3) The artist went way overboard on tools that add shine and depth to subjects. So much to the point that everyone looks fake and the scene looks nothing like what it should. No photo from 1960s looked like what was produced. This part is something that can vary a lot between artists (assuming they're not using AI).
4) The part that really bugs me is the file format they insist on sending. It is like trying to drag a cat through a river to get the raw files (still don't have them). The first delivery was a highly compressed JPG file. It scares me that they even thought that would be an acceptable thing. The second revision they gave me a PNG file that was OK but I have my suspicions about what source file they used. The third revision was back to being a compressed JPG file.
I sent them a super high quality, lossless TIFF file with 600 ppi for digital archiving. I was hoping I'd get the same quality back for future post processing and archival purposes on my side of things. Sadly, they couldn't deliver this.
So while I would recommend them for basic photo touchups and making things look fancy if that is all you need, I would not recommend them if you need something for archival purposes and want to stay true to the original as much as possible.
MemoryCherish is great at communicating with customers and being timely with their work. I'm awaiting the results of an additional revision so hopefully it'll turn out better.
Response from MemoryCherishMar 6, 2023
Ryan, we deeply apologize for the disappointment that you experienced with our photo restoration services. We strive to provide quality work and excellent customer service, so we are sorry that we failed to meet your expectations.
We understand your concerns regarding the missed defects, scratches, and dust in the photograph. All that could explain that is that one of our artists did sloppy work on your photo which is not acceptable - we will make sure to discontinue working with them. Our team of experienced artists takes great care to pay attention to detail when restoring photos. Our tools are designed to be precise and capture even the smallest of details when improving photographs. Additionally, all of our artists go through extensive training so they can use those tools correctly and efficiently.
In regards to the blurry edges, we acknowledge that this is an issue and we will be sure to communicate it with our team so that it can be addressed accordingly. We assure you that all of our artists can easily fix these issues with clone stamping tools as part of their workflow when restoring photos.
We regret that you were not satisfied with how much shine was added to the subjects in the photograph; however, it is difficult for us to gauge exactly how much shine should be present without seeing a reference or example photograph beforehand. Moreover, since each artist has their own style and techniques, some may apply more than others while working on a project. We apologize if this caused any confusion when approving revisions on your project.
Finally, we understand why you want raw files for archival purposes; we will be happy to provide that to you & get back to you with the raw files shortly via email.
Again, we thank you for taking the time out of your day to share your experience with us as well as your constructive feedback – it helps us become better at what we do!
