MelodySusieFounded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
268 approved reviews, newest moderated first
Yana I.
I bought the M Series Nail drill for self manicure purposes and I was completely satisfied with it. I think it would be great in a salon as well as it is very powerful. But after I used the whole battery once it stopped charging. I contacted the customer service, there were super nice. They requested a video with a problem description and immediately sent me a replacement, which works just as good.
Natalie M.
The customer service from this company is insane! I mean that in a very good way. I had an issue with the nail lamp that I purchased, which was of no fault to either MS or myself. They responded within hours and had a new one en route the same day. I’m not sure I’ve been treated better by any company before. Solid 10/10 would shop here again.
Clantcha
This is my first time buying from this company, they no longer had the e-file in the color I wanted and they quickly sent me an email giving me other options and apologized for the inconvenience. I couldn’t ask for better customer service.
Laurie
Great Customer service. My Jade Plus hand piece became unusable after 5 mos of personal use. I reached out to Melody Susie w my proof of purchase & information on the malfunction . They could not have been more helpful & made sure that the piece was replaced, even following up to make certain I was satisfied w the product & process. Based on my enjoyment of the products & now the experience w the company, I highly recommend Melody Susie.
Stephanie
I was having a hard time picking a e-file changed my mind and exchanged it, I got a little frustrated and had a difficult time the made it so easy for me once I contacted them! Wish they had live reps!
Steven H.
Great help and response time to my questions. I needed some information on a product I purchased and within the hour I was given an answer and a email and number to call if I needed further assistance.
Ter'reon G.
I have had the most positive experience with MelodySusie, the CS is excellent and I am enjoying my product. I will shop with them again in the near future.
Mayra M.
I will definitely buy from MelodySusie again. Their customer service is magnificent! I emailed them about my drill not working correctly and they were super quick to respond and to send a replacement. I love my drill and the bits. I'm a happy client!