MelodySusieReviews of melodysusie.com

Their products are great. And their customer service…SUPERB!!!!

A few months ago I ordered a 2in1 dust collector and drill. The drill stopped working within the 15months guarantee so I reached out to customer services. They were very kind and sent me a replacement drill for which I only paid shipping. However that arrived with the exact same fault I complained about. So I reached out once again and they were extremely helpful for the second time, only this time they sent the entire 2in1 for free. Extremely professional and understanding of them. I’ve had the new 2in1 for jus over a month now with no issues so far :)

I emailed the company after my efile began to malfunction- they sent a replacement SO FAST! I received the new part within three days of reporting the issue. Unbelievable, incredible customer service at MelodySusie- and their products are such good quality! I will continue to be a loyal customer ❤️

This is my second drill as I have worn out my first, the hand piece started to play up, contacted the most amazing, helpful and efficient customer service who sent a replacement out...would not hesitate to recommend.

I really like the fact that the customer services are quickly to respond. They provide the information you need quickly, less than 24hrs.

Great quality of products and really good customers s.ervice

Melody Sussie customer service is AMAZING. Especially when you’re like me and want to add things to your order or are curious about promotional procedures. Melody Sussie staff were also proactive in offering me substitute nail tools when out of stock of the ones I ordered. Amazing response time as well!

Customer service was a great help! Awesome service. My product was not charging and I contacted customer service and they were very helpful and resolve the issue quickly and made me feel amazing. They generously will send me a new one. Thank you so much.