MelodySusieFounded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
268 approved reviews, newest moderated first
Eira H.
I ordered an Led nail lamp for my nail business. 3 month using it and one of the sensors stopped working. I contacted Melody Susie, and sent them a video, and they sent me a replacement straight away. They informed me that there is actually a 15 month warranty on some products. Their customer service is amazing, they were so kind and helpful. Can definitely recommend, for their high quality products and service!
Thomas P.
This is my first time ever purchasing from MelodySusie and my package had been stolen by my neighbors and MelodySusie was so professional and gave me a free replacement! Although I bought this gift for my girlfriend, I am almost inclined to buy more just because of the fantastic kindness shown by the people at MelodySusie. A fantastic company
Foxiimae “Ally” M.
This was my first time ordering! Wow... what amazing customer service. I will definitely be ordering again! I had some trouble placing an order. It happened a few times, and they were MORE than helpful! Quick responses, with screenshots explaining everything that happened, and may have happy, immediately put my mind at ease. On top of that, they threw in expedited shipping and a free nail kit for the inconvenience. Truly wonderful people to deal with, I absolutely recommend this company!!! 10 stars!!!
T C.
Very fast in customer service email response, very friendly. High quality and reliable product.
Maata N.
Their customer service was absoloutely fantastic! Love their products as well!! Xx
Casi C.
Had an issue but they got back to me right away with a replacement sent almost immediately. Thank you melody Susie!
Leonora R.
Customer service is phenomenal! Very communicative, nice, and responds fairly quickly! Products are good quality as well! The only issue i have, was the nail polish is pretty thick (too thick for my liking) and you do get some duplicates which it happens, nothing to be super upset about lol. Will order from again!
VS
Amazing customer service. Package was missing filters and the team immediately sourced replacements, sent tracking, and shipped in under 24 hours. Would definitely purchase products in the near future.