Mayra V.
My drill messed up and started to not…
My drill messed up and started to not work properly so I contacted customer service and within a couple days they msgd me back stating they mailed me a replacement! I had it within a week!!

Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

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Excellent
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268 approved reviews, newest moderated first
Mayra V.
My drill messed up and started to not work properly so I contacted customer service and within a couple days they msgd me back stating they mailed me a replacement! I had it within a week!!
Susanna P.
[EU 🇪🇺 COSTUMER] I had an issue with the converter 🔌 of the UV lamp and the Costumer Service Team of MelodySusie immediately responded to my mail and helped me with the best solutions. They were really kind and supportive 💯 The products I bought (nail drill, UV lamp) are both functioning perfectly and great for everyone to use effortlessly. I definitely recommend MelodySusie to everybody! 🌟
Leihan D.
Fast review of problem and replacement being sent.
Katlyn T.
I had an issue with my recent purchase. After troubleshooting through email, they sent me a new replacement super quick! I love this company and the customer service. They will take care of you!!!
Ellis S.
It was super easy to order and as I live in UAE, I was worried about delivery. Post doesn’t always reach us however, I was anxiously waiting and within 10 days, it was on my doorstep. Couldn’t fault MS, even emailed to check I had received my parcel. Wouldn’t hesitate to order from them again.
Makai N.
My handpiece on my scarlet ms drill started making an awful metallic noise every time I got above 10 rpms. I contacted the customer service team and they promptly reviewed the issue video I had sent. They sent out a replacement a few days later and it works perfectly. They were very kind and more responsive than any customer service team I’ve ever dealt with!
Jonas L.
If only this kind of customer service was standard everywhere else as well
Diedre T.
I love ❤️ melody Susie products. Please choose melody Susie. The products are not only available, worthy and useful. There pretty 😍, stylish, and reliable. Thank you. I will be doing my nails and my customers nails online as well to show and prove the deligent effort put into there products. Everything is a melody!!!!!