melindamaria.com is listed under Jewelry & Watches.
melindamaria.com (melindamaria.com) has 43 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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S F.
Absolutely HORRIBLE customer service….still have NO product I paid for early June ….I have made phone calls….6-7 emails with NO resolve….will NEVER buy or suggest anyone else likewise!!!!!!
Response from melindamaria.comJul 8, 2026
Please send us a direct message with your order number so we can look into this for you and help resolve the issue as quickly as possible.
lynn S.
I bought the necklace with I believe 5 stones. The necklace flips over so you don’t see the stones. I sent them a email they are looking into it. The jewelry looks pretty. Based on my experience I won’t be doing business or referring them to anyone. It’s costume jewelry you get what you pay for I guess. My friend makes jewelry. Hopefully she can fix it.
Response from melindamaria.comJul 8, 2026
We’re sorry to hear you’re having this issue with your necklace. We appreciate you reaching out to our team, and we’re looking into it for you. We hope to resolve this as quickly as possible and appreciate the opportunity to make things right.
Unhappy C.
I placed an order on 4/20/2026, on 4/21/2026 I called to get a refund. I spoke with Emily for about 10 minutes while she found my order, and processed a refund so she said. She even went as far as to tell me that my refund would take 3-5 business days to reach my bank. Today (4/22/2026), I received an email saying my package was shipped today (4/22/2026). I called and spoke with Roman, who verified that he saw the call from 4/21/2026 with Emily, but she did not do a refund. Instead she did nothing. So, now I have to wait and get the package I don't want, in order to return it. I'm praying after reading these nightmares, I do receive my package so I can return it. I will never order anything from Melinda Maria again.
Response from melindamaria.comApr 29, 2026
We’re so sorry you experienced this. Thank you for reaching out — please comment your best email, and we’ll personally ensure everything is handled for you.
Lisa W.
I initially ordered the zodiac necklace. 4 to be exact for me and my friend group. When they arrived they were not of poor quality but not EXACTLY how they looked on the website. I initiated a return,which was easy. As soon as they received the merch, a refund was immediately processed. Since that was so simple, I decided to give them another try. I ordered the initial necklace, 2 the one with the mother of pearl back and the smaller heart shaped one. I am extremely satisfied with both items. Quality and arrived in a timely manner. I would order from them again.
Response from melindamaria.comJun 9, 2026
Thank you so much for giving us another chance! We're thrilled to hear that your return experience was smooth and that you're loving your new pieces. Your feedback means a lot to us, and we're so happy we could help you find styles that you absolutely love. We can't wait to welcome you back again soon!
Wendy
Melinda Maria Jewelry is fabulous. Extremely well made & their customer service is excellent. I shop with them a lot & have never received anything but the best quality & superb customer service. I have returned or exchanged a few pieces because they didn't fit & it was excellent service. Highly recommend them.
Response from melindamaria.comJun 9, 2026
We're delighted to hear that you've had great experiences with both our jewelry and customer service. It means the world to us that you trust us time and time again, and we're especially happy to know that your returns and exchanges were handled smoothly.
Lori H.
I have over 12 orders and returned a few with no problem Customer service is top notch But what sold me as a person who they now have my loyalty Was a necklace I wore everyday became damaged with the clasp I sent an email with a photo and with in 8 hours I got an email confirmation that they would send a replacement necklace It means the world to me because in the back are the 1st words my husband ever spoke to me .. It’s not just a love letter necklace it’s Part of a love journey I can’t say thank you enough
Response from melindamaria.comJun 9, 2026
We're so grateful for your loyalty and support over the years. Knowing that our team was able to quickly help when your necklace was damaged is exactly the experience we strive to provide. Thank you for trusting us with such meaningful moments and memories, we're so happy to have you as part of the MM family.
marymarymary
Buyer beware, I ordered a piece of jewelry from this company on 1/1/2026. It has now been 5 weeks later and I still have not received it. Every time I e-mail them I get the same response, "it's on the way, you should be getting it soon". Yeah right!!!!! I will never ever order from Melinda Maria again. Not sure I will ever receive the product, may have to get my bank involved.
Response from melindamaria.comMar 24, 2026
We totally understand how frustrating this must be! We’d love to make it right for you as quickly as possible. Our team will personally take care of everything for you.
Pink M.
Quality and beautiful products. Shipping takes about a week. Prices are not cheap, but the items are highly quality and worth the cost. Customer service if you call is exceptional. They stand by lifetime warranty.
Response from melindamaria.comJun 9, 2026
We're thrilled to hear that you love the quality and beauty of your pieces and that you've had such positive experiences with our customer service team.
