MelaleucaReviews of melaleuca.com

I very much appreciate the Excellent Customer Service from Pooja Loond in Melaleuca of Europe. She always responds to my requests promptly and patiently answers my questions. She has made the Cancellation of membership and refunds straightforward, which has demonstrated that Melaleuca with customer service/advisor like Pooja’s is truly "100% Customer Satisfaction Guarantee, Easy No-risk Returns" company as stated on Melaleuca's homepage. I had a very good experience for being a Melaleuca customer and feel sorry for some other reviewer’s bad experience.

I enjoy most of their products but don't go to them if you ever have a problem, they have terrible customer service. I recently made an order the beginning of this month, literally days before they rolled out their new shipping reimbursement incentive. I called to request them to add the loyalty dollars to my account to reimburse my shipping, but they refused stating that it was made before the announcement and that there was " no way for them to know" that the announcement was being made before the 8th. There is no way that they couldnt go back into the system and retroactively add the loyalty dollars to a customers account if they really wanted to. Terrible customer service, definitely not putting the customer first.

Od roku jestem klientem sklepu Melaleuca The Wellness Company. Początkowo kupowałam witaminy, bo pracuję na nocnej zmianie i oprócz zmęczenia ciągle łapałam infekcje. Witaminy są świetne, kupuję też między innymi kremy do twarzy i szampony. A i mam też płyny do mycia w domu. Widać, że to są porządne produkty, lepiej się czuję, po błonniku schudłam. Co miesiąc nie mogę się doczekać aby coś znowu zamówić. Dostaje też pieniądze jako stały klient, które mogę wydać na sklepie. Polecam te produkty, bo naprawdę to są inne produkty od popularnych. Ponadto czasem są bardzo korzystne znizki.

I signed up to buy the products each month because the products are advertised as natural. Most are not. Dryer sheets are their worst product. Strong chemical perfume smell. The box really made my house smell terrible. Made me feel sick. I canceled my first order immediately after I placed it; after reading some of the ingredients online. They sent my order anyway. Customer Service is terrible. They tried to charge me to send the items back. Misinformation with each call. (Buy your natural products elsewhere. These are not natural products. If you buy regular products, some of the products will seem to be better. But if you already buy natural products then you will see through the sham, big hassle to return). They make it very difficult to cancel the monthly service. I was told a rep would call me back in a few days because there was no one there who could help me. They lied to my credit card company to try to charge my acct. again, a second time. I sent the items back and reported this to my credit card company. The credit card company credited me. My credit card then charged me a second time, after Melaleuca called them to say I still had their products. (Melaleuca knew I had sent everything back, because I had to order a return sticker from them, and had canceled my order and membership, even before the order was shipped). I had to supply a tracking number to the bank, to get the charges reversed a second time. Took 3 months to get resolved, after Melaleluca credited my account 4 statements later in more than one credit. And my credit card removed their credit. Looks so fraudulent to me. Had to spend so much time on the phone with Melaleuca and my credit card company. I think they count on people giving up. But this was an expensive package deal order. Big mistake on my part to trust their advertising.

Te produkty dosłownie ratują mojej rodzinie życie! Na sklep trafilam 4 lata temu. Już po pierwszym kontakcie z produktami do suchej skóry (egzema w domu) oraz koncentratach do sprzatania, prania mialam naprawdę pozytywne uczucie iż ta firma odmieni moje życie! Tak się stało.. Cała chemia toksyczna która szkodzi tak naprawdę zdrowiu mojej rodzinie wylądowała w koszu ! Produkty na kieszen kazdego Kowalskiego ponieważ są mocno skoncentrowane i starczaja na 2, 3 razy dłużej niż z supermarketu (mega jakość)! Uwielbiam również zestawy witamin suplementów - problemy ze skórą hormonami dosłownie zniknęły! Polecam z całego serca !

I never write unfavorable reviews, but prospect customers need to know what they are signing up for. I found the products to be just okay, including the vitamins which u saw no improvement with. I cancelled my membership q year ago, I do not remember signing up for anything else and the customer service agent did not mention that I had another service with them when I canceled. I just noticed that back in August of this year they charged me for a health savings program that I do not remember signing up for, I have no emails or paperwork of this either. I have called 5 times trying to get this straightened out. They said I have to talk to marketing services, which were difficult to get a hold of. Finally today I spoke to someone who said that they is nothing they can do to refund my money because it was from this past August. I would like to warn anyone compilation doing business with this company, they operate under many different branches, and commutation is not good.

Współpracuje z tą firmą już ładny czas i mam jak najlepsze doświadczenia. Mówimy oczywiście o firmie Melaleuca The Wellness Company która od 35 lat jest na rynku światowym :) Można tu zarobić, owszem robię zakupy na 35pp co daje ok 250zl ale i tak je robiłam! Najpotrzebniejsze rzeczy do domu i tak się kupuje! Co w tym dziwnego. Idźcie teraz do sklepu i kupcie proszki, płyny do prania i do płukania i ciekawe czy wyjdzie Wam taniej 👍 Ja tę firmę polecam!

This company has changed my life - 23 years ago my daughter had asthma and it forced me to learn about going GREEN and Healthy Solutions...I have never looked back. Best decision for my family's health - PROUD LIFETIME MEMBER!