MEDvidiReviews of medvidi.com

Review update! I put a previous review on here appox oct 28th with 1 star i had sooo many problems from my account not being correct to dr missing appointment when i had been waiting for several days to get an appt all documents had to be done manually it was.insane really it was the customer service that was difficult. The texting the phone line was crazy however the dr must have realized he missed my appt because he tried through the system to call it gave him trouble to. He ended up getting ahold of me ..my original appt was at 9pm he called 1245 am he was wonderful and very apologetic listened to me and my issues took care of my refill needs im trying to find my original review the 28th of October but i think its been removed he made it all worth while the dr was great ! I cant give a 5 star just because the company made it so hard to communicate over anything everything was always we will. Tell the team kindly wait it was tough frustrating then after i talked to the dr they tried to have another dr call they didnt realize my dr went above and beyond and had seen me already the communication was difficult. But this dr because of how nice he was i would do it again im very satisfied once i got to talk to my dr so just based on him calling it was almost 1am showed me he truly cared so again update since original appt i was able get meds at pharmacy dr made sure communication after we spoke was perfect he won me over !

After recommendations from 2 friends, I reached out to Medvidi and had a great experience. My doctor hopped on the scheduled call in a timely manner and helped me. Knowledgeable

I travel for work. I am rarely in one location for more than a few months. I was skeptical at MEDvidi at first but the delivered as advertised. It's nice for a guy who travels continuously that there is a network of medical professionals like Medvidi that can help me maintain a mentally healthy lifestyle.

I found Medvidi in June and have had 3 appointments in that time. I've never had an issue with prescriptions being sent in or anything alike. The site has been buggy and a bit of a pain to reschedule, but nothing I can't handle, it has been frustrating through. My main issue today however, is that I'm attempting to schedule a follow-up with my doctor, but I'm greeted by a notification saying service is not offered in my state. After some research it seems that my doctor has left the practice, and I was never notified of this. Despite having dozens and dozens of doctors on the service, only one was licensed in my state? Now I'm left without a way to receive my medication all by surprise. The lack of communication is extremely frustrating, I saw other posts mentioning this doctor has left from 15+ days ago, and I was never notified at all. Now I have no idea what to do, and know of no alternatives. For the price of the service, and how many doctors are available, I'd expect atleast 2 or more to be licensed in my state in the event that one left. I'm extremely aggravated and frustrated, and don't really know what to do now as I've been put in a bad spot. Up until this point I've had a pretty positive experience with Medvidi, but this has really messed things up and makes the service feel unreliable, if they do find a replacement how do I know I won't be left in this spot again?

I originally scheduled an appointment with them and they never confirmed it. Then they schedule it for next day... ok. Then the appointment is rescheduled again to some random day and time. They then rescheduled for the fourth time due to a provider issue... this time another 10 days out and again without any proper warning or communication to me. They schedule their appointments at random days and times without concern or input from the patients. I work during the day and am often in meetings, I cant just randomly take time off without warning. Forget trying to get Medvidi to live up to any promises they make. I've been promised return calls from supervisors, never happens. I feel that I have been FAR MORE PATIENT with them than I should. Giving them the benefit of the doubt. We are now closing in on more than 3 weeks of delays without even getting my first appointment handled. I would seriously AVOID this company and find a better one!

If I could give them negative stars I would. I had an appointment with them on 10/11/2023 and I still do not have my prescription. They are very quick to take your money for the appointment, but WILL NOT help or refund your money even though it has been their fault and they admit to it being their fault. I have talked to them every day sometimes twice a day and all I get is we are sorry I am sending this over to the doctor and you will have your prescription. Well its day 11 now and another phone call and NOOOOOOO prescription. If I could reply to your review comment I would. You say to reach out to you and I have several times and you will not do anything, but say I am sorry we will forward your concern to our team and you will get a text message. Just give me my refund for the doctors visit. That is all I ask!!! I have heard all the apologies I care to hear from you

Terrible overall experience and a waste of money. The doctor "listened" enough to tell me what needed to be treated first but then prescribed something that failed to address the issue and actually has risks of what she was allegedly trying to avoid by prescribing it. When I brought this up with customer service and asked for a replacement appointment with another provider or refund, they danced around the issue and never followed up to deliver any resolution. They then have the gall to continue sending marketing messages espousing how important mental health care is when clearly they don't care to actually help and just want to take your money. Avoid at all costs.

horrible. Scheduling has been a nightmare recently. I tried to schedule a follow up appointment for anxiety medication management online. I chose “any provider” and then the time slots showed availability as soon as the next day. I clicked on one that worked for me. Then I received a text and email that they made the appointment for 1 1/2 hours later than the time slot I chose. I wouldn’t be available then so I immediately responded that the time doesn’t work for me and it needs to be rescheduled. I did this through text, call, and email. No response, no way to leave a voicemail. I finally got ahold of someone the next day and I could barely hear her, she was speaking very fast along with an accent making it almost impossible hear or understand. I finally was able to communicate that I’m not available at the time THEY gave me (which why is that even a thing? don’t show open time slots if they aren’t actually open). She said she would note my day/time change and that someone would contact me with an updated time confirmation . Never happened. I then received a bunch of missed calls, message, and emails from a provider trying to continue with the appointment that I had rescheduled. so obviously whoever runs the phone did not communicate this to provider or input in the system. I couldn’t answer to let the provider know because I was on another important video appointment. once I was able to call, I again told the helpline that I have yet to receive an updated appointment. they scheduled me for the next day at 3pm with a different provider. I received the appointment link in text and email, I joined on time, I waited over 20 minutes. No provider. So I tried the email link…waited again, no provider. I joined the text link again, waited, nothing. I waited an hour in total, never received a response through text or email, or had anyone answer the phone. A day later and I still have not received any response from anyone. I’m already overdue for my medication refill…I use this service because I’m waiting for my emergency insurance application to be approved. Only then can I get assigned a new primary doctor who will have to refer me to psychiatry specialist. which can be a long process. Unless this is a last resort, I do not recommend