Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Karen
Just read the records that explains it. People promise repeatedly to call you back and don't. Happened with 3 different employees.
Response from Med MartOct 8, 2021
Karen, We strive for excellent customer service, so are disappointed to hear this type of feedback. We appreciate it as we are always looking to improve and grow as a team. We sincerely hope that you are satisfied with your product. Thank you, MedMart Team
Lawrence T.
Great so far. It works like I imagined.
James M.
Good to work wotj
Nevriye O.
Such a slow service! Unable to keep track of my order. While buying it said will be shipped by Friday oct 1st but not shipped yet. Even customer service doesn’t know anything about my order. If you don’t have in your stock why you are selling it! Customer service says we will contact manufacturer soon!
Response from Med MartOct 8, 2021
Thank you for your feedback, your product will be shipping straight from the manufacturer, where it is currently in stock. They have informed us that it will ship by Monday 10/11. We appreciate your patience as we navigate delays in freight, production and staffing issues. All companies are struggling in these areas as a result from the ongoing pandemic. We ask for patience as our staff works hard to fulfill all orders. Thank you, MedMart Team
TERRY D.
I ordered this on sept 30th I contacted med mart on 10/4 because I need my sliding transfer chair it was not shipped I was notified I would have to wait till 10/22 NO ONE CONTACTED ME THE DAY OF THE ORDER thanks for letting me know if I would have not called I would have not known this was on backorder. I am very disappointed my wife broke her leg she needs this to take a bath ! 10/25 STILL HAVE NOT RECEIVED TRANSFER PRODUCT DO WE MAKE THESE HERE IN USA A MEDICAL SUPPLY IF WE DONT MAYBE WE SHOULD START, Now my product is delayed until NOV 2ND, A MEDICAL SUPPLY COMPANY that keeps delaying in the USA if this product is NOT MADE HERE it needs to start ! How can our SENIORS or those needing medical supplies immediately wait weeks or months for medical equipment needed now.
Response from Med MartOct 5, 2021
Hello Mr. Dennis, We do apologize for the inconvenience this has caused. Unfortunately, many times we do not know about items being on backorder until we reach out to the manufacturer. Many of our manufacturers are experiencing delays due to supply chain issues.
Tony B.
needed fold up metal ramps for new Santa Cruz. Wish the extensions were mentioned when I ordered the ramps, would have saved second order if I knew they were avaliable. Everything else was excellent. Tony B
Haider A.
Excellent Service appreciated
James M.
Very quick and efficient thanks james
