Med MartReviews of medmartonline.com

I found the website easy to navigate and placing an order was quick and easy.

Nothing wrong with the checkout process except when I unchecked subscribe and updated the shipping address, the page reloaded and reselected subscribe to Med Mart letter. I didn't and still don't want that.

You are the worst people i have ever dealt with. Your company has stolen my money. I got a return label and returned a new sling that I ordered because it was the wrong size. I had to cL the company that made the sling even to get you to take it back even though it was your fault I ordered the wrong size. It has been over a month now that you have had my money and the sling back. I STILL DO NOT HAVE MY MONEY BACK! VERY VERY UPSET YOU CAN REACH ME AT 8704052341 379 BACKWOOD DRIVE MIDWAY ARKANSAS UPDATE: Well I finally got most of my money back after almost 3 months and several telephone calls and finally using a company called trust pilot to write a review of my experience with Medmart. They still charged me the delivery charges and a restocking fee even though it was their fault that I ordered the incorrect size originally. I did however find a good company that was very nice to do business with. I ordered the sling and got it even cheaper by around 20 dollars. During my trying to work with Medmart they had offered me a 10 percent discount but when they gave it to me they put the 10 percent back on my PayPal account as a refund which made it impossible to get PayPal to ok my case against them. After I got the discount I called the manufacturer because the person at medmart wouldn't give me the refund because she said that the manufacturer would not accept it back. The manufacturer told me to call the person back at medmart and tell her that they would take it back as long as I sent them pictures of the sling and so I called medmart 3 times trying to get ahold of the lady I talked to. Every time I called she was busy they said. I finally told someone else about what the manufacturer said. I went ahead and took the pictures and sent them to the medmart team. They then sent me after several days a return label. No mention of me paying the shipping was told to me. And no mention of a restock fee either. Finally after not hearing a thing from them and not getting my money put back on my PayPal account I gave them another call. The so called supervisor called me back and told me that I would have to pay a restock fee and pay the delivery charges both ways even though it was their fault I ordered the wrong size and they had the sling back in New condition. Never used. I told her that I was going to have to take it up with PayPal and she said well you just do that. So I did. After a couple more weeks I was told that because I already was given a refund that was supposed to be a credit they could not approve my complaint. I waited another week because I thought that they would go ahead and refund my money since there was no longer a PayPal investigation ongoing. The lady at medmart told me that they could not do a refund as long as there was a PayPal complaint ongoing. Out of the several times that I waited to get ahold of the supervisor that said her name was Margaret I only talked to her 2 times. Once at the very beginning when she gave me the 10 percent CREDIT not refund an when she called after several weeks of my trying to get ahold of her concerning my refund. Because of how long it took and everything I had to do in order to get only a partial refund I am still very upset with the medmart company. I tried to tell them that they needed to put the measurements of the sling on line so other people would not order the wrong size but they ignored that and to my knowledge have still not done so. I found the measurements on the manufacturer sight and wrote to Margaret's attention that this was the way that people needed to choose the size and not by weight alone. She told me originally when I talked to her the first time that they did not have measurements. Funny I was able to find the measurement right there on the manufacturer sight, and also on the company's website that I did finally get the right size sling for less money. Even less that it was with the 10 percent credit that Medmart found hard to give. Only after rating my experience with them did they offer anything more and then they still kept some of my money. If they would have given me a full refund I would have ordered the correct sling from them but that was not the case.

Gracias por amabilidad

great no problem at all

I thought I ordered it online but for some reason the order didn't go through. I called and the lady on ext.#6 took my information and placed the order for me.I am so glad I contacted her as she made the transaction quick and easy.I thank her so much,sorry I didn't get her name.

I have purchased lift chairs in the pass from Med Mart. I received the same professional, knowledgeable and excellent service again. I recommend and will continue to purchase my health care products from them.

Awesome costumer service