Med MartReviews of medmartonline.com

Easy to order. Plenty of chairs to choose from. Easy to ask questions and get answers. Price was not bad. I wish there were more reviews posted.

Awesome customer service. Very helpful with the ordering process. Also, was able to ship same day.

We ordered a hospital bed online on Saturday 3/27/22. We ordered this particular bed because it said that it would shipped by Tuesday 3/29/22. I received two emails confirming our order was placed and a receipt of our payment. I was told to expect another email when it shipped (expected to be 3/29) I did not receive any emails on 3/29 so on Wednesday 3/30, I called MedMart for an update. I was told that they have the order, and that it is being shipped from the warehouse and the warehouse assigns tracking numbers and it can be delayed a day or two but could very likely already be in transit. So I waited. On Friday 4/1/22 I called again. This time I was told that they have the order and they have no information for a tracking number. I asked where is the warehouse? They said it’s coming directly from the manufacturer not the warehouse. So I explained that we need this bed immediately and I need more information to arrange its arrival. I was told I would get an update within 2 hours. So I waited, again. After 4 hours I called back. I got the same representative and he was nice but also not helpful. He said he inquired and has no further information until the manufacturer responds. So I again explained that this is not ok, and asked if I could know where the manufacturer is located and any contact information so that I may call them and figure it out. I was told that he would call the manufacturer and give me an update immediately. It’s now Monday 4/4 and I still have no idea when or if this bed will ever come. I’m very disappointed, and feel that I now may have to look into canceling this order and find another company that can deliver this bed. I believe I was mislead by their online declaration that said ship date of 3/29/22! In this day with all the supply issues and lame excuses as to why whatever you ordered is not in fact in stock I see scams to get our money and not fully disclose that they don’t have the product, don’t know when they will ever get the product and can’t tell you anything…. Why would anyone order??

Very professional, no problems.

Ordered Indee lift on Thursday, shipped same day and received on Saturday, Kristan was excellent in her help and very professional. The product came in perfect condition and seems to work as indicated in the ads.

I have not heard a word since my order. Where is it? What's going on? It would be beneficial to get some updates.thanks

I'm so excited to get my scooter! Ordering was so easy and I was able to get 2 accessories with just using my reward points! I loved everything except the long wait for it to arrive (July). Would definitely order from them again.

The ordering process was pretty easy. I was a little disappointed with the price increase from the 1st day I looked at the chair and when I actually ordered it. The chair is for my dad, and I wanted to get my siblings opinion before ordering. That is my fault though. I guess I could've added it to my cart and kept the original price. As a new customer I was sent a discount code via e-mail and had problems with it being accepted but customer service chat took care of it promptly.