B. R.
Customer Service very helpful
Julie was very helpful in placing order for lift recliner today 4/14/22. Very detailed.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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B. R.
Julie was very helpful in placing order for lift recliner today 4/14/22. Very detailed.
Ann W.
Item I wanted was on a long delay. Also was not able to print our a copy of my receipt; your website kept displaying the "print invoice" screen but would not allow me to see the invoice. I did receive a copy by email later.
Preston P.
Phone support was crap! Item I needed did not show a photo online so I called to verify that was the part I needed. After getting transferred three times I ended up talking to a rude lady that raised her voice at me. Finally hung up in dissapointment and researched the item's part number myself and completed my order with absolutely no help from their "product specialists"!
Response from Med MartApr 15, 2022
Thank you for your feedback. We strive for customer satisfaction and pride ourselves for wonderful customer service. We take all reviews seriously and this will be looked into and used as a tool for growth. Thank you, MedMart Team
William G.
MY EXPERIENCE THIS MORNING WITH THE SALES TECH, WAS A JOY DOING BUSINESS WITH HER. ALSO THE EASE IN ORDERING THE EW72 7 DELIVERY DATE., WHICH WAS FAR BETTER THAN ANOTHER PROVIDER.. THANK YOU.JOHN.
Dan G.
Ordered Saturday, no confirmation of shipping details and it’s been 5 days, unacceptable
Response from Med MartApr 15, 2022
Your product has shipped! You should have tracking details in your email. Please let us know if there is anything else we can do at this time. We hope that once you receive your product you will be satisfied and may reconsider your review. Thank you, MedMart Team
Jean D.
Truck delivered item and didn’t ring my bell to let me know that the item was here and just dropped the box damaging the contents. The drive sped off before we could call him back. Very dissatisfied with the handling of my item. I called to ask if it came all put together and was told that I only had to put the seat on which is not true as I explained that I live alone and am disabled. I immediately took pictures and called customer service and sent them back immediately. I received an email stating that they received the pictures and would notify the manufacturer which I feel has nothing to do with the way the truck driver handled my item. Hoping that this will be resolved asap as this is the first time that I’m dealing with this company and I’m very very disappointed.
Response from Med MartApr 15, 2022
Thank you for your feedback and we are sorry to hear of the shipping damage. I see that you are working with a representative on resolution. We do offer a white glove option on all of our products which offers in home delivery. Unfortunately, we can't control how the freight was handled, but we are happy to help get this resolved. Please continue to stay in touch with the representative. Thank you, MedMart Team
Jeremy T.
Seems like a very good product. Was easy to search for and had a very good video to go with it to show you how to use it. Prices were average. And the multiple options of payment are very useful.
Curtis H.
Very quick to order and to get a receipt for the purchase and looking foreword to getting the sling and using it!