Stephen
The sales person I spoke with was very helpful.
The sales person I spoke with on the phone was very helpful and answered all my questions

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Stephen
The sales person I spoke with on the phone was very helpful and answered all my questions
Mario C.
The help desk information I received was false. It is about the product information between PL350ct and E340. I am calling multiple times about the false information I received from customer service. Trying to return or swap from to PL350. But I am not being served to correct the problem. I am always at waiting or on-hold my call. This should be done. At one time, a customer service answer my call but then after a few seconds of giving info I was disconnected. Currently I am waiting for 20 minutes and still no one is picking up the call. A miracle happened. Another customer representative answer the call. He engaged the manager. She come up on a solution to use a proper sling with a video presentation. The new sling has been ordered. The root cause of this problem is the human limited information about the product... I recommend to purchase this product via Amazon. Do not buy from medmart, it will cost you more, because there is no protection even medmart fault.
Response from Med MartOct 17, 2022
Hello, This is completely false and inaccurate description of the personal attention you received to your problem. We shows almost 50 emails at different times over the span of several months and an exchange to you being offered to suit your specific needs and vehicle and spouse. As an Amazon shopper myself, never would I receive nor anyone for that matter, specialized assistance for medical equipment to fit the individuals needs/handicaps. Your order beforehand and during was placed with a sales rep and when he went on a short vacation is when his manager got involved and personally was a point of contact. For our customer service queue, if you were calling on a Monday or at any other high call volume time, we provide the option to not wait nor lose your place in line and request a callback. We understand the inconvenience that can be to our customers during those times. The last conversation I see that took place, you had a balance owed to us for the exchange and the sales manager waived that for you. We truly do our best with all of our customers needs and have to understand some people won't find it enough. We appreciate you for being our customer every single day and we're happy to help you further ever if needed again. Thank you.
Seth
I found what I needed at a much better price. Tried another company and they wanted 800.00 for shipping and set up. (They advertised free shipping!) Disability products are so way over priced everywhere. Check Med Mart prices before you buy! I used the service to have the recliner assembled and delivered. The company was excellent and well worth the expense. So ver happy with both the purchase and assembly. Highly recommend.
S D C.
Med Mart offers the absolute best selection for variety, features and value. Their online presentation is rich with specific information and details about the product and the sales representative was pleasant, knowledgeable and able to answer all my questions. A big plus with Med Mart is the product ships out quickly, which is often not the case with other providers. The buying experience was excellent. Looking forward to arrival of my chair!
Barbara F.
All of my questions were answered very satisfactorily and your clerk was most helpful. So far, we are very satisfied.
Jane
Site easy to use.
Ramiro
One of the best experiences ever with making a purchase online.
Patricia
Hard to get information. Tried to order over the phone but couldn’t wait that long for a call back. Ordered online. Crossing my fingers!