Med MartReviews of medmartonline.com

Very good customer service

I was making a purchase for my mother. I just typed in the item and found what I was looking for. It was extremely easy.

When shopping and looking to purchase an adjustable bed, I used the chat session to ask questions I had. The lady was very nice and informative about my questions I had. She also gave me a coupon code to help me make my decision to purchase the bed. I appreciate that.

The equipment was as stated, and it came quickly. However, the chat salesperson was misinformed about the degree of assembly required. It required more assembly than we could do on our own. Otherwise, the equipment is good and the delivery was faster than I believed possible.

Very easy to buy on line! And check out.

Knowledgeable, helpful, friendly voice on the other end of the phone addressed all of my questions and reinforce them with an excellent video of the product in an email attachment. Could not have been better. I have wandered around talking to and emailing with so many companies that do not have their act together. This company and its people are first rate.

The whole experience was great. My only (little) disappointment was they didn't have as much information on accessories that others had.

Communication on scheduling was very poor