Tom W.
Kristen took th e time and gave me…
Kristen took th e time and gave me excellent customer service. She is a true benefit to your company

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Tom W.
Kristen took th e time and gave me excellent customer service. She is a true benefit to your company
Janice L.
I was please to find such a nice rollator at such an amazing price I didn't expect delivery for several days It was here this afternoon Wow I put it together with ease It is sturdy and comfy when I sit I still have to figure out what to do with the cotton strap Its a good height I am really pleased I will get a cup holder in a while Thank you
Cynthia H.
Scott is a very friendly and nice guy. I called him in January '23 about an adjustable seat wheelchair. He gave me all the specs and answered my questions. He was very polite and gave great customer service! Should I need anything else, I will contact Scott. Thank you.
Sarah M.
I have been on hold for over 8 minutes attempting to cancel the order. Immediately after ordering, I was made aware that the frame can include a mattress for a low fee. *edit - I was frustrated because the customer service rep had me on hold for almost 9 minutes just to cancel an order, however, my order was cancelled and my money refunded very quickly thereafter.
Response from Med MartMar 16, 2023
Hello, During high call volumes, we do prompt the options for a callback request so you don't have to wait on hold and I'm happy to see you took advantage of that convenience that we offer. I do see your order for a mattress was placed at about 3:30PM and was refunded in full at 3:58PM same day. I checked to see if the bed frame was ordered with us so we could offer a mattress at a discounted price but I was unable to locate any previous orders. We're happy the company you ordered with was able to provide that to you also! Pleasure to help you in the future if needed.
John J.
Professional & informative
Darlene
So glad to find this scooter! I had one for thirteen years and can’t live without it! Very reliable scooter and well made.
Mr G.
Darrell Flunker he’s very knowledgeable and provided us with great customer service. He made the process of the very easy.
Leroy S.
I had the problem with the scooter battery the man at the help desk was very good and patience as I am 89 and do not hear good he contacted the battery people and before they could answer our son-in-law came by and got it fixed I still have no clue but it still does it at times my wife 89 also had a stroke after I bought it so I really have no Emmett need right now and there was no manual in the box it would help me if you could mail me one other than that it is nice