Med MartReviews of medmartonline.com

Great customer service.

Got immediate help regarding replacement parts for a Hoyer lift purchased several years ago. I did not have my invoice or model number but they did, amazing, and I was able to order the parts I needed.

We want to thank Kristen and Med Mart for making this a very easy and enjoyable experience. Very friendly customer support.

Delivery and set up were great. Efficient ,informative and professional. The chairs are soft and comfortable and easy to use.

Scott was very courteous and professional, did his best to answer my questions and provide me the resources to find the answers he did not have the capability to answer. Made the process of purchasing very easy

I spoke with Kristan and she was very pleasant and helpful!

We ordered a hospital bed. The house where we had it delivered has a small deck with 4 steps on one side and a wheelchair ramp on the other side. The delivery driver left the wrapped up pallet with the bed on it on the walkway in front of the deck steps, blocking the steps. I called the driver directly and asked him to please come and at least get the pallet up on the deck. He said no. I called the company and explained the situation, they said no and that I should have paid for the assembly service, which is quite expensive by the way. They said that the method of delivery was standard practice. I told them to come and get the bed, they said no and that it was not returnable. I would think that common sense would dictate that if you are having a significant piece of medical equipment delivered, you may not have able-bodied people there who could get a pallet up even a few stairs. It would not have been a big ordeal for the driver to use his pallet jack and take the pallet around to the wheelchair ramp and place it on the deck - but it created a huge ordeal for me, who lives an hour away from the people I had the bed delivered to. For a medical company, they are thoughtless, cold, and obtuse and definitely - all about the money. I would not recommend.

Stacey on the chat was awesome and did a great job helping me.