Med MartReviews of medmartonline.com

It’s been over a week that we ordered the battery and not one word on the confirmation

After making it extremely difficult to get a quote, I still went ahead and ordered the very expensive (over $4000) shower chair my customer needs. I cannot track the order on their website because the order doesn't show up on my account. I placed this order on 3/2/23. 3/22/23 I called for an update on the order since none was forthcoming from MedMart. I was told it would ship on 3/29/23. It is now 4/11/23, I tried to get an update yesterday. No one called back after they wanted me to use their call back service. Today I had to call 3 times, after learning the chat feature doesn't work as they just tell you to email instead, to finally get an out-of-country customer service person who can't give me the status of the order. Now I have to wait for a call back that I doubt will ever come. I won't be ordering from these folks again. Terrible communication

My advisor was very professional. She answered all my questions and was very knowledgeable and patient.

Scott was very helpful and knowledgeable and was able to help get the transaction completed

I had my rollator for a week and needed to send it back for another size. When I called the young lady said I needed to pay 25% restock fee plus shipping. Not mentioned in you ad on returns. Just 30 days to do return. After receiving your return paperwork I have 14 days to get it back to you. That's gine however one week out of 30 days makes a balance of 23 days to have gotten this matter settled! I will now have to find another establishment to purchase another rollator.

Very honest thank you

Great and fast service!

Good experience