Med MartReviews of medmartonline.com

MOST UNCOMFORTABLE SEAT --DONT EXTEND HEIGHT---STERING NOT SET PROPER --PLUS MUCH MORE --THE OLDER MODEL WHICH IHAD FOR 10 YEARS WAS 10 TIMES BETTER ---TRYING TO SELL THIS NEW ONE--- TOO MUCH BAD TO TALK ABOUT!

Daryl Flunker has been super helpful. He has been understanding, patient and supportive. Working around my timeline and being available when I had questions. He is definitely an asset to your company. Looking forward to the delivery of the equipment I ordered.

Darrell is very knowledgeable and always provides effective solutions at a reasonable price. My third equipment purchase from him and Med Mart for my elderly mother.

Darrell was/is a great salesman. My issues started after purchase. Product did not get shipped on date promised, packages came spread out over a 5 day period, some equipment not included that was citical to useage. Some parts not built properly and came apart after just shot use. Over all happy with out purchase but at price point should be only 100% awesome product.

Sean from sales is very knowledgeable and professional. He responds to inquiries quickly and with solutions. Great to work with.

We placed the order on Saturday, 5/16/26, but needed to cancel on 5/19. The return policy states there is a 7 day window to cancel from the time we ordered. I reached out via chat at 10:43am EST on 5/19 and specified the need to cancel. They responded we would hear back within 24 hrs. I received a call at 10:45am and the representative told me they would send a cancellation confirmation email. I received an email on 5/20 that the order had shipped. I checked the tracking and it in fact shipped at 6:19pm 5/19, AFTER I had cancelled the order and was told I would receive a confirmation email that it was cancelled. I called Med Mart to follow up on 5/20 after getting the shipping email and they told me that because it shipped, I would be charged a 25% restocking fee and return shipping on a 500 POUND bed. I was originally told the bed would be delivered roughly June 4th and I paid for installation. This freight delivery was suddenly slated to arrive on 5/21. I cancelled prior to shipping and well within 7days. They are refusing to refund the full amount.

Kristin was extremely helpful and courteous.

Sean was very knowledgeable and professional. He explained all the features and details of the product we purchased. I highly recommend Sean and Medmart for all your medical needs.