Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Keith J.
Spoke with Stacey about purchasing the Whill C2 power chair. She was very friendly and knowledgable about the product and did not push me to buy the protection plan or the in home assembly and demo. She was patient processing my first payment which was declined. So I changed method of payment and we were good to go. Great job.
Louise
Easy to make order. Lynette was very helpful.
Kelly B.
It was great Darrell was very helpful
Linda
I was very happy with customer Service. The chat helped me get through the order
Mike C.
Called local store to see if I could pick up a power chair basket locally. I offered the online sku and item number, but was told they had a basket and if it didn’t fit I could return it. I again offered the item number, but person was unwilling to provide any more information than I could return it. So I ordered it via website. I prefer to support local businesses but I will not support any business that expects me to accept less than stellar customer service.
Response from Med MartAug 3, 2023
Our goal is to provide a smooth and positive customer experience whether shopping online or in our retail store. I sincerely apologize we let you down. I hope that you received the product you needed and if there is anything further we can assist with, please let us know.
Nancee R.
Stacy was very helpful, answered all my questions and made my decision-making easy.
Joseph B.
I had a great experience ordering my chairs. Kristan did a great job on processing my order,and now looking forward to their arrival. Thank You for your support Joseph Bedard
Moneca D.
Good customer service
