David Z.
Scott did a great job talking care of…
Scott did a great job talking care of me hope you have more employees like him

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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David Z.
Scott did a great job talking care of me hope you have more employees like him
Disappointed
Although the bed and mattress are of good quality, the $450 we paid for so-called "white glove" delivery service was a disaster. The new bed arrived (late), and the old bed was removed (as had been agreed and separately paid for); however, the mattress was NOT delivered at that time. Due to logistics errors by MedMart, a warehouse, and the "white glove" delivery service, my 91-year-old mother spent two nights trying to sleep on the new bed sans mattress with resulting poor sleep and injuries. Then UPS delivered the mattress which we had to unpack and install (with the help of another person). After almost 2 weeks of trying to work this out, MedMart refused to accept any responsibility and instead blamed the customer! Buyer, beware.
Karen L.
Placing the order was easy. I haven’t received the product yet but once received it will definitely meet a need.
Cammie L.
Very professional and knowledgeable. Easy to work with.
El Hanna T.
Their freight company is ridiculous, they left a 2800.00 recliner out in the rain they left it outside a facility full of sick people and nurses IN THE RAIN. I don't care what the policy is there was a covered porch less than 300 ft away!!! At least put it THERE!!! THIS IS UNACCEPTABLE!! My client is calling me all in a uproar and I'm 2000 miles away and can't help them out until tomorrow. I'm sorry that policy needs a little tweeking USE SOME COMMON SENSE.
Response from Med MartAug 3, 2023
Thank you for your feedback. We partner/rely on freight companies to provide the delivery of our products. However, the policies they follow are not set by us, but their company. I am in agreeance with you and share your frustration if your item was sitting in the rain. I am sorry that was the outcome of your delivery. We will certainly look into this further.
Ms. W.
LYN, she's GREAT !!!! Helpful, Caring and all knowing !!! Everything a Service Rep. should be !! I was bless to get her ! THANK U
Michael L.
It was extremely easy to order. I got my delivery very quickly. Recommend this company to anyone needing medical supplies.
Marlene
Stacey was very helpful in clearing up an issue prior to ordering and everything else with the order went smoothly and efficiently.