One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
medmartonline.com
Website
medmartonline.com
Category
Physical Aids
Location
Cincinnati, Ohio
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Extremely helpful with payment and ordering questions. Also helpful with tax exempt status.
Response from Med MartMay 30, 2026
We are so glad we were able to help! Please let us know if we can be of further assistance in the future.
JB
John B.
Very easy all accounts.
Very easy all accounts.
Response from Med MartMay 30, 2026
Thank you for your positive feedback!
DO
Donna
It was great!!
It was great!!
Response from Med MartMay 30, 2026
Wonderful-thank you for your positive feedback!
SM
Susan M.
Easy to use convenient I don't have a…
Easy to use convenient I don't have a lot of time to shop for these types of things very helpful
Response from Med MartMay 30, 2026
We are so glad the process was quick and easy--please let us know if we can be of further assistance.
EZ
Emily Z.
Sean is very helpful and patient.
Sean was super patient and helpful. Very much appreciated.
Response from Med MartMay 30, 2026
We agree-Sean is both of those things! Thank you for your feedback.
MR
Michael R.
It got lost but still arrived on time
It got lost but still arrived on time
Response from Med MartMay 30, 2026
Wonderful! So glad we were able to remedy this situation and deliver as promised.
HL
Harry L.
Exceptional Service
I ordered a ramp several weeks ago after reaching out to multiple vendors to compare options and gather information. During that process, I found that many of the companies I contacted were either unable or unwilling to provide clear and detailed answers to my questions, which made it difficult to make a confident decision. However, this particular vendor stood out because they took the time to fully understand my needs and provided thorough, straightforward responses that addressed all of my concerns.
From the initial inquiry to the final stages of the process, the level of customer service was exceptional. The team demonstrated professionalism, patience, and a genuine commitment to ensuring that I was satisfied with my purchase. I especially want to highlight Daryl, whose assistance made a significant difference in my experience. He was consistently responsive, knowledgeable, and attentive, taking the time to explain details clearly and guide me through each step.
For example, when I had questions about product specifications and installation considerations, Daryl provided detailed explanations and practical recommendations, which helped me feel confident in my decision. His willingness to go above and beyond truly set this company apart from others I had considered.
Overall, I cannot praise the crew enough for their outstanding customer service and support. Their dedication to helping customers and providing reliable information made the entire process smooth and stress-free. I would highly recommend them to anyone in need of similar services.
Response from Med MartMay 30, 2026
Thank you for taking the time to write this review, we truly appreciate it! Our team puts so much care and hard work into every order, it means a lot for that to be recognized. Please let us know if we can be of further assistance.
JC
Jesse C.
Sean had helped us a lot in explaining…
Sean had helped us a lot in explaining what webought
Response from Med MartMay 30, 2026
Sean's knowledge and expertise in our products does not go unnoticed, we appreciate your review and business!