Med MartReviews of medmartonline.com

Response from Med MartAug 18, 2023

Thank you for sharing your experience with us. We genuinely appreciate your feedback, and we sincerely apologize for any inconvenience caused by the delay in receiving your order. The shipping on this product states that we ship within 2 days, and we understand that the discrepancy between the expected delivery time and the actual timeframe was frustrating. We are actively working on improving our communication and tracking processes to ensure a smoother experience for all our customers. We value your patience and understanding, and we're committed to enhancing your future interactions with us. If you have any further concerns or questions, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to make things right. Thank you for giving us the opportunity to address this matter and for choosing us for your needs. Warm regards, Med Mart Team

Response from Med MartSep 6, 2023

Hi there, Jacqueline- I have looked into your order and I agree with your frustration and agree, that sometimes it can be difficult with some manufacturers however, MED MART'S management team has stepped in and advocated for you as we would do for ourselves and our loved ones and will get this taken care of for you. Please stand-by for further updates and we truly do appreciate you for choosing us and we look forward to getting this taken care of for you! Kindest regards.