Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jack H.
Helpfulness of your phone agent.. She was great.She called the distributor of a special gel mattress cover I needed for an invalid.She called me back the next day as promised with the information I needed. I then made the purchase from Med Mart.
Brian S.
I bought a Viva Lift recliner for my dad. The hand remote control was damaged. The chair was squeaking terribly after a few weeks. Med-Mart sent a technician out to evaluate the chair. He ordered a new air pump system and remote control. A few months later (6) the parts arrived. A different tech started working on the chair. The air pump and bladders were replaced as was the hand control. But during this repair, the footrest actuator bar was damaged. The footrest would only extend part way. A new part was ordered. Another few months of waiting and Med-Mart cancelled the service repair. Stating that I cancelled it due to a move to a new address and tech services. Haven’t moved yet and I was trying to get better support directly from the manufacturer. Med-Mart doesn’t want to repair this chair. I called Pride Mobility directly and told them what was happening. It’s been almost 9 months since the chair was delivered and Med-Mart failed miserably on all counts. Hopefully this will be resolved soon.
Response from Med MartNov 1, 2023
Hi Brian, I am happy to look into this further to help assist in resolution. However, with the information provided on your trustpilot account, I am not able to identify which order this review is in regards to. Please provide the PO number or full name to the order. Thank you
J santos M.
order not completed delivery all parts
Response from Med MartNov 1, 2023
We sincerely apologize if the package arrived missing parts. I see that our customer service team has been in touch in regards to get this resolved for you, please continue that conversation so we can remedy this situation. hank you.
Bethany A.
Darrell was a huge help in getting my order placed and shipped the same day. He was very friendly and knowledgeable. I give him A+++ service.
Judy K.
THe person I spoke with was kind, patient and willing to spend the extra time to get me in the machine best suited for me
Jeffrey W.
Familar with products, confirmed compatibility and asked all the right questions. And the discount helped!
CAMILLA A.
Easy and with a good price.
Donna L.
My conversation with the sales rep was wonderful, he was patient with me and answered all my questions, thank you
