Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing10,501 approved reviews, newest moderated first
SL R.
I backed out of an online order because I misunderstood how shipping was calculated. I just picked up the phone and called. The assistant helped me place the order in less than 5 minutes; promised immediate response with Fedex shipping info, and voila' my order was on the way. Very well satisfied with the transaction.
sofiane
I am glad I called to check about my order, but the lady told me oh your order will be delivered in tow weeks but in their website it says in tow days also she told oh if you wanted to be delivered to you in a week you need to go with different colour. They know this stuff can’t wait cause is used for people with special needs. I hate when they lie to me, I think they only care about sales and making money. I won’t never ever order from you and I’ll let people around me know. I don’t understand how could you been in business for 30 years hhhh Btw you’ll see another google review and another one on the social media cause you don’t feel people pain and struggle you only care about money.
Response from Med MartNov 20, 2023
Thank you for your feedback, although this could not be further from the truth. We are a family owned business whose single goal is to help people. We would never intentionally be dishonest to our customers. The website would never indicate a deliver on date, but a ship by date. I apologize if that was part of the confusion. I see your order arrived damaged and you are working with our team to get this returned. Please stay in touch with them so we can get this resolved for you as quickly as possible. Thank you.
Linda F.
Great help from your sales associates. She answered all my questions and was very pleasant. I placed my order due to her helpfulness
Kathleen
The was very helpful because the scooter I calling about was on back order and gave me a very high recommendation for another one that was just like the one I was interested in purchasing. Thank to the wonderful gentleman.
Gary S.
Customer Service Darrel made all the difference by walking me through the entire process.
Clare S.
I was pleased with the easy to read drop down menus. I also liked that filling in the information was basic and not too much or not too little.
Richard S.
Where is my order?
Response from Med MartNov 20, 2023
I apologize for the delay in responding to this review. It appears this was delivered on 11/2, the day after you wrote this review. I hope that you are satisfied with your purchase! Thank you.
Charles A.
Prompt/ on time
