Med MartReviews of medmartonline.com

very helpful

Scott answered all my questions and responded quickly.

the man knew which chair when i gave him info, he ordered the size and color i wanted, and explained everything to me.

Lynette was a especially helpful on chat and then on the phone.

I bought an Inogen Oxygen generator about 6 months ago from Med-Mart in Dayton, Ohio and it started to make a noise and not produce oxygen. I replaced the columns (sieves) that produce the oxygen but that did not help. We have 2 of these machines. I took it back to Med Mart at 2237 South Smithville Rd on 9/28/23 and got a receipt from the store Manager. I called her last week and she said they forgot to send it to their store in Cincinnati to send back to Inogen but they would do it in the next day or two. THIS IS A MONTH SINCE I DROPPED IT OFF TO GET REPAIRED!!! I had to buy another machine from MAIN CLINIC SUPPLY on 9/23/2023 and when I received it (the very next day!) and turned it on it had an error code of "too hot " and turned itself off. I sent it back and it took ONLY 3 DAYS and I RECEIVED ANOTHER UNIT FROM "Main Clinic Supply" - They were so responsive and quick to react I couldn't believe it!! Their number is 800-775-0942. I STILL DO NOT HAVE MY INOGEN ONE G-3 MACHINE BACK FROM MED-MART as I just got off the phone with the Manager 10 minutes ago!!! I would NOT even buy dog litter from Med-Mart! Terrible response if something goes wrong and still under warranty!!! These people really do not care about their customers!!! Signed, A Very Dissatisfied Customer in Dayton, Ohio

Called. Rep was very helpful. Placed order within 5 minutes. Shipped same day - Friday. Received Monday. Correct product.

My credit card was charged for the charger device on 10/27. However the device has not been shipped yet.

Ms. Lynn was very helpful and patient. Due to medical issues I needed a power lift chair. I was anxious but she explained the mechanism and helped me pick a really nice quality chair. I got the chair in the material and color I wanted. Can't wait for delivery!