Med MartReviews of medmartonline.com

Colors. Styles and purchase options

Quick delivery, fairly easy to assemble once I determined which model I had, and easy to use.

I honestly do not understand how MedMart can possibly have this many 5-star reviews. I ordered 2 beds with complete rails on Nov. 10. I was promised they would arrive no later than Nov. 20. One bed showed up on the 22nd and had only 2 of the 4 rails I'd ordered. I called and explained that we had only one of the 2 beds and needed the other bed and the rest of the rails ASAP. A few days later, the 2nd bed showed up ... also, with only 2 of the 4 rails. These beds are for elderly patients who are fall risks (which I explained to MedMart both on the phone and in writing multiple times) and they could seriously hurt themselves by falling out of bed. I don't understand what is so hard or complex about shipping the rails. I could walk to their warehouse and take care of it myself faster than I've been able to get them to take my phone calls. I have written 3 times, called at least 6 times, and to date have been told "I'll call you back today" ... but that hasn't happened. I'm on hold AGAIN as I write this review. I would recommend choosing ANY other provider. These company is worthless.

Staff as always is the difference

Kistan,was very helpful and patient. A very knowledgeable agent.

Got the information I needed. Help with the ordering process. Friendly person.

I spoke to Lynn about getting my father in law about getting him a hospital bed and table, Lynn was very helpful and very so nice!

Extremely fast delivery, within 3 days. By contrast, one minor shopping item (less than $10) from Walmart took 3 weeks!!