Kristen S.
Sales Rep
Sales Rep. Stacey B was great Very helpful, quick and efficient. 5 Stars for Stacey! Thank you

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kristen S.
Sales Rep. Stacey B was great Very helpful, quick and efficient. 5 Stars for Stacey! Thank you
Cyndi R.
Darrell is always amazing to work with and is really good to our clients! THANK YOU!
JESSE B.
Great!!!!!!
Patricia J.
I will be happy to write a review when the product gets to my home
Stuart K.
Ease of ordering. Good customer service and support
Dorothy King C.
The representative demonstrated concern and was very knowledgeable and patient with us. Provided the information we needed to make the best possible decision.
Gene L.
Ordered 12/7/23. They told me it would ship 10/08/23. Didn’t ship till 12/12/23. Called me Friday 12/15/23 telling me they would be to my address Monday 12/18/22 at 2:00 pm. They said they would call me 1 hour before arrival. I stayed home and no one showed. No call from anyone. Tuesday I went to lunch with friends. At 12:00 noon they called me stating they would be there in 20 minutes. I told them I could not be back for 40 minutes. They said they would call me back. Never happened. When they called me I told them I was flying out Thursday morning and would not be back. No call back Tuesday or Wednesday morning. I called them 10:00 am Wednesday. Reminding them I was flying out Thursday and would not be back until January 10, 2023. They said that they will set for delivery on January 12, 2023. I am very disappointed with your company’s service. I am purchasing 2 more scooters for other properties I own and have no reason to use your company to purchase them from with the poor service you provide.
customer
For 2 weeks I've been trying to arrange for a technician come and repair my Grandmother's Medical chair. The help desk was so unorganized and detail was of no importance. He did not tell me I had to pay first to get the technician to come (you can see entire email chain). So I'm waiting and waiting for 2 weeks for him to finally say I told you you need to pay first. If he would have explained everything clearly from the get go the service would not have taken 2 weeks to get going. Between lack of information and delay in email response it was very frustrating setting up this repair service.
Response from Med MartJan 3, 2024
I apologize for the frustration in your repair. We understand how important the products we sell are and that they need to be in working order. According to our records, your repair is complete. If we can be of further assistance, please let us know. Thank you.