alicia M.
Stacey was very helpful
Stacey was very helpful. I appreciated her giving out her extension inorder to contact her easily if needed.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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alicia M.
Stacey was very helpful. I appreciated her giving out her extension inorder to contact her easily if needed.
Arthur
I'm waiting on the part to come, so I can get my chair fixed. The rating was on the phone call to order the part.
Michael
I made my purchase online but to check to see if I was doing it right I called the company and a very nice lady named Stacie checked it out and gave me the best code that I could use for the best price.
Colleen D. O.
I’m looking to purchase a heavy electric Hoyer lift and speaking to the online customer care, Darrell I appreciate his time in assisting me with all the information. I needed it and his hours of operation. I give the assistance I received tonight a five star for the Assistance’s of the purchase of a Hoyer lift. Thank you
Steve H.
I purchased a Smart Lifter Trunk Hoist with Installation. It was installed in August. The Vehicle was used daily until September. It was not used for three weeks. At end of this period the vehicle battery was dead. Got vehicle started and used for a week. Went to use in November and was dead again. Had dealer (car) take it to shop. Shop says its the lift. They demonstrated the lift is pulling currently when vehicle is shut down. They removed the lifts fuse and current draw stopped. I put in for a service claim. Took 2 months to get answer. Now they want me to pay for the service call!
Response from Med MartMar 7, 2024
We apologize if there was a delay in service. We honor manufacturer warranty, but labor is not included under a warranty plan. This is typical policy for most companies. We apologize for your dissatisfaction, but are happy to help coordinate repair efforts. Thank you, Medmart Team
Connie W.
Lynn knows her products and helped during a very difficult time.
Thomas D.
purchased sit to stand lift over phone. The person we talked to was very helpful with the questions we had and helped us with size and options. The product was delivered within a few days as she had told us. On delivery the carton was damaged and the parts inside were jumbled. But everything was there and undamaged. Put it together and it worked with no problem.
John D.
Easy to use on-line. A sales rep called the next day to explore better options