Ryan S.
Return Policy Awful
The website did not point out the return policy and the restocking fee. Return process was difficult because the original packaging did not go back together. The representative who took my return request seemed rude and threatening. I now owe half the price of the chair that did not work. Seat was too deep and too narrow.
Response from Med MartApr 9, 2024
I understand your frustration, we are extremely transparent with our return policy. We ask all customers to acknowledge the policy prior to checkout to avoid any confusion on the policy. Thank you.