Jim L.
Customer service reps very helpful.
Customer service reps very helpful. Product shipped very quickly

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jim L.
Customer service reps very helpful. Product shipped very quickly
Nathalie D.
i thought i had ordered but had trouble getting payment accepted. i like your porducts and perhaps some of my trouble is als.
Carolyn S.
We dealt with a very nice man. His name is Ish. We're old and our granddaughter spoke fir us. He was so kind and understanding. Didn't rush us at all.
Carol C.
I was able to talk to a person who was very helpful to help me work thru an order for an ho lo electric bed
Darlene
I love the bath lift. Now I can take a bath! It works great!
Diane K.
Med Mart in Cincinnati was once again a great help. The man listened to my needs help direct me the right direction. I bought a new mattress and it was delivered the next day just as promised it is exactly what I needed and was looking for. Thank you for your great customer service.
Darryl C.
My questions were answered quickly and completely. I needed to know if my chair would arrive by the time I leave to go out of the country on a trip and my sales person was able to assure me that it would.
Sandy
I’ll start over 😑 so finally after 4 weeks the bed did arrive yay! The delivery guy to install was very nice on the phone however he saw a big gash in footboard and didn’t inform me of it and I’m guessing didn’t call you? We definitely need a new foot board delivered and the busted one sent back. I thought it was a good day until his granddaughter sent me pictures yesterday. I’ll call again on Monday but you definitely need to ship out footboard and have it installed again. You guys seem so nice on the phone but it’s been one issue after another. Please setup delivery of busted foot board and get the company back out to install it!! I’d sent a picture but there’s no place for attachment 😢 so I’ll email it over Monday Thank you Sandy Hollland Edward Mendel Louisiana 859.267.3042
Response from Med MartApr 2, 2024
Hi there, I'll be happy to clear the air here for you. The tech will be able to assemble your side table as a courtesy, no problem at all!! :) The in-home delivery and set up lead time for beds is always 10-12 business days from the time of the order. Here's a quick 90 second video that you can watch about this service; https://medmartonline.com/premier-in-home-delivery/ I see we do have a tech assigned and the bed package is being pulled for fulfillment and will be shipped to the tech assigned directly. When they receive it, you will get a call to schedule the personal delivery appointment. We are more than happy to help further in any way we can and we appreciate you for choosing Med Mart!!