Jan
First class customer service
Stacy took the time to help me find parts for my newly purchased elite traveller scooter. I really appreciate her professionalism.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jan
Stacy took the time to help me find parts for my newly purchased elite traveller scooter. I really appreciate her professionalism.
Sherry K.
Tim assisted me and was helpful in getting me the information I needed.
Travis
The salesman was very helpful and prompt in answering my questions and providing a quote and working with me to get the product delivered
Tommie C.
They have not called me back after promising a call from the repair shop over a week ago..Getting it fixed on my own! Med-Mart has no service expediency, they run the warranty out in the weeks it takes to diagnose and mail parts and then set up another service appointment for the service person…..WHO NEEDS THIS?
Response from Med MartApr 27, 2024
I apologize you had difficulty with our repair process. If the product is under warranty, we are glad to facilitate the repair with the manufacturer. We partner with technicians all over the country who can repair the equipment we sell. However, the coordination of receiving parts and finding a local tech can take some time. We facilitate these repairs in the most prompt way possible. Thank you.
pamela P.
shocking customer service. I opened the chat function and asked where in the pittsburgh pa area I could try one of their products. fast response....I quote the chat word for word here. Chat: I would not know what you have in your area ME: surely you jest. where is customer service? Chat: I am in SC and we are based in Ohio. Why would I know what is in PA? I kid you not....this is word for word from there web site chat function. I will not be doing business with them.
Ronald S.
It was good experience
Lorry S.
helpful on making a choice
Judy T.
They helped to make sure the scooter I chose fit my needs. So friendly.