Wendy
This company went above and beyond to…
This company went above and beyond to help us. Always promt responses and super friendly.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Wendy
This company went above and beyond to help us. Always promt responses and super friendly.
Sylvia B.
I cannot recommend Med Mart as a product provider. 1. I was not informed that the first shipment was incomplete and that the second shipment will follow. This caused me assembly problems and additional expenses. 2. was given inaccurate delivery information. 3. Bed motor cannot be mounted on bed. 4. Burdon placed on customer to persue problems that Med Mart customer service should follow threw.
Response from Med MartJun 1, 2024
We pride ourselves with transparency on full ordering/delivery process and our customer service. We sincerely apologize if we did not meet your expectations in these areas. We will dig into your order and use it as a learning and growing opportunity to improve processes. Thank you, Medmart Team
Eddie H.
I am very happy So with the Help I have received and the scooter is working great thank you.
Marc M.
My sales rep was just over the top with attention to detail.
Happy C.
I ordered the Sara Stedy for my father. It came very quickly, was in perfect condition, and exactly as advertised. It is just what we needed. I had a question about shipping, so I sent an email to the help desk. They answered me right away, and provided the information I needed.
Janice M.
Sales agent Tim Ex8 was very knowledgeable and cordial. Ordering was simple and easy.
NORMA B.
Good scooter lightweight perfect for small cars
Eva P.
I inquired after my order about accelerated delivery, explaining we were going on a trip and would love to get the scooter in time to take it along. The Med Mart rep said they would ask the manufacturer and would let me know about additional costs. Then I just received a new shipping date that was earlier than I even asked, with no additional charges at all!