Med MartReviews of medmartonline.com

Mr Caleb Carter

The easy ordering, financing and the wonderful discount. Thank you so much

Tim's advise and patience were remarkable.

I am thoroughly disgusted with my entire experience with MedMart. Its despicable how they have treated a 92 year old Vietnam veteran. I was promised delivery of a life necessary medical equipment piece by the time my dad got out of the hospital next week. The moment payment was taken, the delivery storyline dramatically changed and they did not keep any of the promises to me. They got the $3500.00 and suddenly the promised delivery timeline changed. What went from promising an overnight delivery (costing me an extra $850!!!) to "we don't know when it will arrive and it could be five business days starting next week"...no one could confirm when. A promised first thing in the morning call from customer service to set up delivery never happened. Then when the call came in the afternoon, I was told someone else got the equipment first... so tough luck. Maybe if they would have called when they promised, as they were taking my credit card payment, I could have been the one to receive the equipment I paid for. There are too many broken promises to list...I have stopped at five for the sake of this review. PS Rather than the invoice being emailed to me "immediately" as promised (broken promise number 6) all I received was this "rate your experience" from the company.

Easy to navigate website.

The lady was very polite and cheerful.she was also very helpful by placing the order for me.

Customer service was friendly, good prices.

Good descriptions of the products so I could make a good purchase decision.