Kathleen S.
Lynette was amazing in making sure we…
Lynette was amazing in making sure we got the correct item for my husband. I will for sure order other items with MedMart and Lyn.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kathleen S.
Lynette was amazing in making sure we got the correct item for my husband. I will for sure order other items with MedMart and Lyn.
Thomas B.
Lynn was very pleasant and helpful in getting my order completed. I would like to thank her for the timr she took with me.
Phyllis B.
I was looking for ADA transition ramps and thought a contractor was given the name of your company. The sales department was very helpful they're recommended the product that could work for me and with the help of my contractor I ordered 4 of them. I was so pleased that they arrived in just 3 days!! My contractor was also pleased with the ease of the installation. Thank you
Rick H.
I have. had trouble several times where I have called in and been told that an advisor would be available shortly, only to hear after waiting for 3-4 minutes to receive an automated response that there isn't an associate available to assist me.
Response from Med MartSep 24, 2024
We understand your frustration with the wait times you've experienced. We strive to provide prompt and efficient service, and we're disappointed to hear that you haven't received the level of assistance you expected. However, I do see that you are in touch with customer service and they are providing assistance with your order. We truly appreciate your business.
Lewis H.
Your people made the difference, they care!!!!!
Carl H.
great service, on time shipment ,thanks
Nedra Wilkins/Beatrice B.
When The Scooter arrived on 9/6/2025 the battery would not charge. A technician was called to trouble shoot to no avail. Mr Sergio from Customer Service has not returned my call for a replacement Scooter. The policy states that if there is a problem with your order to report it within 7 days. I am in compliance, but no one has called or sent an email to acknowledge my concerns. We purchased the Scooter for a vacation in 1 week. My mother will not be able to enjoy the tours without a Mobile Scooter. We spent over $1,000 for the Scooter and over $4,000 for the trip. It would be helpful and relieve a lot of stress if someone would contact us to let us know when a replacement will be sent.
Response from Med MartSep 12, 2024
Hello, I reviewed your order, and it appears this was all remedied and discussed yesterday with our customer support manager and your new scooter was shipped out today. We look forward to you receiving it well before your trip and happy we were able to meet that accommodation in this unfortunate circumstance. Thank you and kind regards.
Mary P.
You get the option to talk to a real person. The one I talked to was very friendly and helpful and generous even.