Dawn S.
Great customer service
I wasn’t sure exactly what bed would be the best fit for my mom. Lynn went above and beyond in helping me make the best choice.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Dawn S.
I wasn’t sure exactly what bed would be the best fit for my mom. Lynn went above and beyond in helping me make the best choice.
Dennis
My 8 month old lift chair stopped working. I was referred to a 3rd party repair company who informed me all repairs would be out of pocket. It's completely unacceptable. If I could find a way to return this chair I would. Horrible experience never spoke to a human. Had to " leave a message" then I was contacted by the 3rd party. Medmart is absolute trash.
Response from Med MartOct 28, 2024
Hello, We're sorry to hear that something has gone awry with your lift chair, that's never a great experience for our customers. You do have a manufacturer's warranty on parts per their warranty outlined in your owners manual however labor is not included with their warranty. We do offer an in-home protection plan for labor at the time of the order which would cover for in-home service however if you didn't opt for that, labor is out of pocket. The "third-party" company is the company that is national and majority of companies like ours, use them for service, they've been around a long time and take good care of our customers and your products. They help with labor, we help with advocating for the warranty parts per the manufacturers warranty. This review came through without any information tying to an actual order with us so I was unable to look up your order but the repair company is happy to help to get your chair back working for you if you still need service. Thank you and kind regards.
Ron T.
Your company provides an excellent range and quality of handicap equipment and your people are first class with their assistance. Darrel Plunker was so helpful. My shopping experience couldn't have been better.
Marilyn
I was having trouble placing my order on line, so I called and spoke to the nicest, most helpful gentleman who has ever given me over-the-phone help. He placed the order for me, and was so very patient with all my questions. He is truly an asset to your company.
Steve K.
Knowledgeable, friendly, really appreciate the professionalism that he shown me. Didn’t make me feel like I didn't know what I was talking about...even though I had very little idea. Thanks alot. 😊
paul
Friendly spoke clearly and explained every question I had and helped me with my Options to add on
James H.
Purchased a carbon fiber electric wheelchair
Leola S.
Jim was very friendly, n helpful. enjoyed talking with him.