Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kat
Lynn (Lynnette) was very great to work with. Very pleasant and upbeat.
Response from Med MartMay 28, 2025
Hi Kat, Thank you so much for your kind words! We’re thrilled to hear that Lynn (Lynnette) was pleasant and upbeat to work with. We’ll be sure to pass along your compliments to her. If you ever need assistance in the future, please don’t hesitate to reach out. We truly appreciate you choosing Med Mart! Warm regards, The Med Mart Team
Melissa C.
Sales staff was great, but the follow through on shipping company has been a nightmare. They called and gave a time window, facility was informed and they failed to come. we had already hired a person to put the bed together over the holiday weekend. That was costly as they came but there was no bed to assemble! They were closed for the holiday and no response, reschedule for a week later and we already have our loved one on a medical transport traveling cross country and he will have no bed to sleep on when he arrives. they are now wanting more money to expedite the delivery when they are a week LATE! you were also closed so we are filled with worry and anxiety that did not have to happen.
Response from Med MartMay 28, 2025
Hi Melissa, Thank you for sharing your experience, and we’re truly sorry to hear about the delivery delays and the impact it has had on your family. We understand how stressful and disappointing this situation is, especially given the medical needs involved. Please know that we take your concerns very seriously. We are actively looking into the issues with the shipping company and delivery schedule to prevent this from happening again. Your feedback helps us improve our processes and communication. We want to make this right for you. Please contact us directly at [email protected] or call 1-855-748-1975, Monday–Friday 9 AM–8 PM EST, or Saturday 10 AM–4 PM EST, so we can work with you to find a timely solution. If you feel comfortable updating your review after we’ve had a chance to assist you, it would mean a lot to us. Warm regards, The Med Mart Team
Valerie B.
Lyn is amazing!!!!
Response from Med MartMay 28, 2025
Hi Valerie, Thank you so much for your wonderful review! We’re thrilled to hear that Lyn made such a positive impression. We’ll be sure to pass along your kind words to her. If you ever need assistance or have questions, please don’t hesitate to reach out. We truly appreciate you choosing Med Mart! Warm regards, The Med Mart Team
Linda F.
Kristen was very helpful!
Response from Med MartMay 28, 2025
Hi Linda, Thank you so much for your kind words! We’re delighted to hear that Kristen was very helpful. We’ll be sure to pass along your appreciation to her. If you ever need assistance or have any questions, please don’t hesitate to reach out. We truly appreciate you choosing Med Mart! Warm regards, The Med Mart Team
Abigail M.
Sales agent very helpful. I wish I had called months earlier. I love my new mattress
Response from Med MartMay 27, 2025
Hi Abigail, Thank you so much for your kind words! We’re thrilled to hear that our sales team was able to assist you and that you love your new mattress. It means a lot to know we could make your experience easier and more comfortable. If you ever need any further help or have questions, please don’t hesitate to reach out. We appreciate you choosing Med Mart and look forward to supporting you in the future! Warm regards, The Med Mart Team
John T.
The sit to stand lift is expected to receive a 5 star rating when we get the right sling that fits my wifes need. until then it will be of no value. we need a sling for a person who is not able to stand. I have seen one that has straps that go under the clients thighs and attaches to the hydrolic lift. we desperately need to resolve this problem
Response from Med MartMay 27, 2025
Hi there, I took a look at your order, and I see that we sent the free sling that we send for sit-to-stand lifts. If you need a specialty sling or buttock support to adapt to the sling we sent at no charge with the order, please give us a call and we can assist you with placing that order. Thank you for your review and we look forward to assisting you further.
Ronald F.
Easy to purchase on line. Quality of products are very good.
Response from Med MartMay 27, 2025
Hi Ronald, Thank you for taking the time to share your positive experience! We’re glad to hear that our online purchasing process was smooth and that you’re happy with the quality of your products. If you ever need assistance or have questions, please feel free to reach out. We appreciate your trust in Med Mart and look forward to serving you again. Warm regards, The Med Mart Team
Gerald J.
The product was delivered in excellent condition, the installers were knowledgeable and helpful, and they respected my property.
Response from Med MartMay 27, 2025
Hi Gerald, Thank you for your kind words! We’re delighted to hear your product arrived in excellent condition and that our installers provided knowledgeable, respectful service. Our team takes great pride in delivering quality and care to every customer. If you ever need further assistance, please don’t hesitate to reach out. We truly appreciate you choosing Med Mart and look forward to serving you again! Warm regards, The Med Mart Team
