Med MartReviews of medmartonline.com

The order went through smoothly, but I never received the bed. I paid for the service have technition assemble the bed, Med Mart can't find any technitions to do it.

Carol was AWESOME!! I am a social worker, and I did not know anything about Parachute or how to place an order. She literally walked me through the entire process, and this will help me SO much!! She was absolutely the highlight of my day!!! Thank you, Carol, for being so patient, kind, and helpful!

Kristen was so helpful and patient with answering my many questions. Her amazing knowledge guided us to exactly what we need. Give her big raise !

Darrell was personable, effective and efficient!

BEWARE THIS COMPANY. If it were possible to give this company a 0 star review, I would. I ordered a wheelchair for my 90 year old mother who broke her hip. She needed it in order to return home. It was clearly stated the item would ship the same week I placed the order. After confirming my order I received notice that shipping would be delayed by 2 weeks. I contacted the company through email and phone and stated I would like to request a cancellation as it would no longer arrive on time. I was told it had just been shipped therefore a cancellation would result in fees of over $1000.00 for return shipping to Canada and restocking. It is my opinion that this is tip toeing into the area of targeting the elderly, who are the major consumers of this type of equipment, with deceptive sales tactics. The ship/arrival date continued to be pushed back. I ordered the wheelchair on August 23rd. It is now September 14th. I have still not received the order. Shame on you Med Mart.

Professional response. Easy to work with. O

You communicated with me regarding the order and also shipping thank you

Super helpful staff (Sean) who made navigating the world of assisted living beds much easier , manageable, and understandable.